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  Public Ticket #2611862
Deals - Configurable Products
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Comments

  • Algoritma Srl started the conversation

    Hi there,


    I set the Deals Block up in my homepage and I did some tests with some simple products and they correctly appeared in my homepage.

    But today I created some configurations for those products and now the Deals Block return the message  "There are no deals matching the selection."

    This probably because now the products have become Configurable and their children products are obviously "Not visible individually".

    Could you please tell me how to solve the problem?


    Thank you

  • [deleted] replied

    Dear Algoritma Srl,

    Thank you for choosing our theme

    The problem may comes from elastichsearch or your configuration

    Could you please give us your site info ( admin url, admin account and ftp/ssh access detail )? So we can specify whether or not your issue is a theme bug. If it is, we may fix it for you. We will update you as soon as possible

    I hope you have a good day

  •   Algoritma Srl replied privately
  • [deleted] replied

    Dear Algoritma Srl,

    Thank you for your reply 

    We have received your problem

    I will respond to you as soon as possible

    Have a nice day

  • [deleted] replied

    Dear Algoritma Srl,

    Could we change your site to developer mode, so we can fix the issue faster?

    Thank you

  • Algoritma Srl replied

    Hi Jerermy,

    developer mode is now set.

    Thanks

  • [deleted] replied

    Dear Algoritma Srl,

    Thank you for your reply

    Our devs will check

    I hope you have a good day

  • [deleted] replied

    Dear Algoritma Srl,

    After you set developer mode, this error occur. Please check your site again.

    8810489692.png

    Thank you

  • Algoritma Srl replied

    Hi Jerermy,


    please try now

    Thanks

  • [deleted] replied

    Dear Algoritma Srl,

    We have checked, and the configurable product is working fine. Just edit the child product of the configurable product, make it visible in catalog,search then it will appear on frontend.

    Thank you

  • Algoritma Srl replied

    Hi Jerermy,

    this can't be a solution for an e-commerce. The reason to use configurable product is to avoid showing thousands of product duplicates in the categories, in fact Magento sets configurable's children products as Not visible individually.

    Furthermore if you make simple products with visibility Catalog, Search then when you search a product Magento will show you all the configurations as results and obviously this is totally wrong.

    I need to see in the Deals block the configurable products.

    Deals block should work like New Products block or Products By Attribute block, so showing the configurable product and not its simples....

    Please fix this thing because the logic to make simple products visible is not bearable or correct for any e-commerce in reality.

    Thanks

  • [deleted] replied

    Dear Algoritma Srl,

    Thank you for your reply 

    I've updated to our devs

    They will check it soon 

    Have a nice day

  • [deleted] replied

    Dear Algoritma Srl,

    Actually, magento could not set configurable product for deals. If you want set it, you should set it like we said above. 

    Thank you

  • Algoritma Srl replied

    Hi, Jerermy,

    please don't say Magento can't set configurable products for deals!  If you check those extensions of your competitors you can see that is possible:

    https://docs.mageplaza.com/daily-deal/

    https://www.mageants.com/daily-deals-extension-for-magento-2.html

    https://marketplace.magento.com/webkul-daily-deals.html


    Probably you guys are not good enough to develop this, and unfortunately I have just to spend more money.

  • [deleted] replied

    Dear Algoritma Srl,

    Thank you for your reply 

    I've updated to our devs

    They will check it soon 

    Have a nice day

  • Algoritma Srl replied

    Hi Jerermy,


    is it possible for your devs team implement the use of configurable products in deals block maybe with a customization?

    In case yes, could you estimate a quote?

    We'd like to have a new DATE TIME ATTRIBUTE in the configurable products and the Deals block will show the products with the countdown associated to the new attribute.

    Thanks

  • [deleted] replied

    Hi,

    I have sent an email from my personal email to this email: [email protected], so please check inbox or spam. Thanks

  • Algoritma Srl replied

    Hi,

    I am still waiting for my customization and for the invoice.

    Any news about it?