Theme is not getting activated.

Arrowpress Core plugin after activation website is not working.

Arrow demo importer not getting installed.

Over-all theme is not working.

Hello APR,

I have purchased new server specifically for this theme so there is no problem of Memory at all.

Before raising the ticket I had also tested this theme in multiple servers (cloudways, SSD & Other Servers)
but the Arrow Core & Arrow Importer plugin is making the issues which resulted in faliure of theme installation.

I have fulfilled all the system requirements as per documentation-

• WordPress 4.0 or higher.
• PHP 5.5 or higher.
• MySQL 5 or higher
  
  
• max_execution_time 180
• memory_limit 128M
• post_max_size 32M
• upload_max_filesize 32M
  

Still I am unable to use this theme. Kindly let me know the solution.

Thanks!

Hello,

Thank You for you response but the theme activation page is also showing errors.
I have attached the screenshot to this reply. Please have a look & let me know the solution.

Thanks

Hi ARP,

Thank You for the activation of the theme, Still I cannot import Demo Data.

Please refer to the attachments, Its showing that demo data is imported but no new pages are being added.
Please have a look.

Thanks

Hi APR,

I have cleared the database and uploaded the theme again, please have a look and install demo contents for me.
Theme design & elements are also breaking in many sections, please resolve this too.

Thank You

.

Hi APR,

Thank you so much for importing demo pages. I can see all demo homepages very well.

However still I am facing some broken theme issues.
I have attached screenshots of it, please have a look.

1) Shop Header Mega Menu Broken
2) Shop Page Blank
3) Related Products Style Broken
4) Related Products Style Broken - 2

After auditing this theme I found many such issues, please do the rightful or suggest me how I can solve this.

Thank You Again :)

Getting Errors in Customization Options

Please have a look in the attachment below.

Hi APR,

Thank you so much fixing 1,2,3 & 4. Theme is working fine,

However there as many minor bugs & glitches in theme design & code.

I have attached a broken theme issue. Please have a look.

Thanks

Theme Error

Hi APR,

Even after successful theme activation, I cannot edit any pages with elementor.
I can see only few demo homepages in the Dashboard but cannot preview or view it.
Getting lots of error messages while customization.
Elementor editor is also not loading even after deactivation of pro and other plugins.

https://woocommerce-514936-1634860.cloudwaysapps.com/

I have attached few screenshots and I request you to close this ASAP as I need to launch my ecommerce website urgently.


Thanks & Regards

Please Help

Kiri Kiri & Elementor Error

Even After Allocating 1024 MB memory limit & fulfilling all the requirements,  I am facing theme issue.

Please have a  look.

Hi ARP,

I have found that ArrowPress Core Plugin is making the errors, after deactivating this plugin I can view my homepage and other pages.  But missing lots of features due to ArrowPress Core.

Hope you can look over this.

Thanks

626323

Hi APR,

Sure you can import demo contents.
But please make sure that it does not effect my existing products & woocommerce data.

Thanks

Hi APR,

still encountering lots of problems & errors.

Please have a look at where the theme is conflicting.

still encountering lots of problems & errors.

Hi APR,

Can you please let me know how much memory is more required?
As far I am using the other theme, I am not facing such issues.
Moreover my RAM is upgraded to 2048M. How much more is required?

I think this Theme is buggy & not stable.
Please let me know the solution.

Thanks

Hi APR,

I am facing lots of problems with this theme. I cannot see the new homepage in incognito mode. Its showing me the old homepage as given in the attachment.

I am not satisfied with this theme at all. Huge time & efforts have been taken due to this theme error.
I want a refund against this theme.
I hope you understand my concerns.

Thanks

Hi APR,

I would definitely prefer it if you can resolve my problem.
But I am surprised to see that my CPU usage are too high as compared to any other theme, still its not working.

Please solve this issue ASAP along with website speed as my CPU usage are too high for any theme.
We can wait more up to this week after-which we have decided to pull back and raise ticket for refund.

I hope you understand my problems.
Looking forward to your updates.

Thank You

Hi APR,

I have attached two screenshots of CPU usage compared between our current website which is live with 700-900 visitors/day, on the other side Lusion WordPress application without any traffic, consuming 5times more CPU & 3times more RAM.
The Homepage speed is very slow as compared to our live website.
I have also attached a screenshot, where we can find most of the slow queries & errors are due to arrow core plugins.

Hence we decided to pull back and claim for refund as we have already lost our time & resources.
Please let me know the procedure to claim for refund.

I hope you understand my concern.

Thank You

Hi APR,

I appreciate your support till now. Theme seems to improve from 40 seconds to 12secs.
But the website is consuming 100% CPU & 2GB Memory Limit still it is slow as no traffic is coming yet.

http://kitchenbrandstore.com/
Above link is our current website which is handling 1000 visitors per day.
It is consuming just 50% CPU usage and 500MB of RAM.
Design is however not a good one as it is a Astra Theme.
But our expectations are something similar to our new theme website as it is consuming too much resources.
Still it cannot handle 10-15 visitors at a time. We have performed load test and the website crashed.

I have attached some screenshots to clear out the differences.
I admire your support that's why we decided to wait for the next support so we can avoid raising refund tickets.

Thank You