when i use frontend-builder the bar to activate builder is behind the navigation bar. i have to move it in browser html inspector so activate builder and save.
For me it is ok (but not convenient) - but i can not say to the client he has to do so. So can you please provide information how to prevent this behaviour?
Also is there an option to discard changes? Or revert the last changes? Because when i make something wrong it is still here when i activate builder again and was logged out before. (It is not visible on the frontend for clients, but the change is still here in frontend builder altough i was logged out.).
Also, the images look very blurry in "special products block" here: https://heu.andreas-huber.at/ (see also screenshot). And i can not see an option to choose which image sizes should be taken.
Can your developer please check the frontend builder in general. When i want to adapt owl carousel then i can upload a new image. But i can not use it with existing slides. And i can not add new slides (button is here, i can input text and so on, but slide is not saved).
I sent your point to the dev team, but I still have got no response so far. Maybe the dev is too busy at the moment to resolve this issue. Please empathize them, I will hasten them to have a look into your problem as soon as possible.
it would be great if you devs can have a look soon. I created the ticket on monday, today is thursday. Would be great to have the issues solved this week because i have to go online soon...
Oh, I am so sorry for all question in your first post, I forgot them.
Currently, we have no option to back the change, when you active page builder to edit homepage, it will save in a record, if you click button "publish", the change will be update into the real homepage.
Yes, but i can not "cancel" the changes i made if i mess something up. Even when i do not save, log out and log in again, the builder has the last (unpublished) changes for me. So when i mess something up i have no option to "do not save" it.
Correct?
Also open questions from first post regarding builder:
- when logged in in frontend with builder user i can not see the top bar for activating the builder. I have to move it via browser inspector in html to see it. But client can not do this. So the bar has to be visible also when not activated to activate it.
- images look very blurry in special products block, see again screenshot.
When you active fbuilder to edit homepage, it will save but if you do not click button publish, other casual viewers will not see this change, only when logged in with a fbuilder account and active it will you see the changes.
I have resolve it, please check it again,
I have made product image accept the image size you set on the admin site (400x533). Please check it.
Regarding builder and saving: I think you misunderstood me. It is clear to me that only when i save changes users can see it. But what i want to know is:
When i make a mistake and want NOT to save it i can not. Because if i logout and login again i still can see these (unpublished) changes.
And one thing i think you can answer me without the devs: If i have the section "fullwidth" and the slider also "fullwidth" - why is it just fullwidth when in frontend-builder, but not on actual page?
regarding 2.) I think you made something in CSS - but globally. Not only for home-page. Because now in List-View and Product-Detail View there are no spaces between text, images and the browser. See the 2 screenshots.
Same problem in mobile view. Please revert this change. I just need it for slider on home page.
No! Stop it. You are messing up the whole layout. I cleared caches several times.
My Footer now is not 100% width on product detail pages - it was before. And also the title war is no longer 100% width - it was before. Have a look at the screenshots.
Your developers should revert all the changes they have made regarding width since friday.
i reverted webshop to a restore point i have set on last friday. So the changes your devs have made are gone.
I also changed password for ssh and ftp so your developers do not search for any changes they not exist any longer.
The question now is: Can you guide me through a css / html solution. I only want the slider 100% width. (Footer and menu and Title bar also - but this is standard and is working).
Hello,
when i use frontend-builder the bar to activate builder is behind the navigation bar. i have to move it in browser html inspector so activate builder and save.
For me it is ok (but not convenient) - but i can not say to the client he has to do so. So can you please provide information how to prevent this behaviour?
Also is there an option to discard changes? Or revert the last changes? Because when i make something wrong it is still here when i activate builder again and was logged out before. (It is not visible on the frontend for clients, but the change is still here in frontend builder altough i was logged out.).
Also, the images look very blurry in "special products block" here: https://heu.andreas-huber.at/ (see also screenshot). And i can not see an option to choose which image sizes should be taken.
Dear graffito,
Thanks for your new ticket.
I got your problem and have just sent it to the dev team. I will respond to you as soon as possible.
Thanks a lot and have a nice day!
Can your developer please check the frontend builder in general. When i want to adapt owl carousel then i can upload a new image. But i can not use it with existing slides. And i can not add new slides (button is here, i can input text and so on, but slide is not saved).
Hi graffito,
Thanks for your information.
The devs have just received your information. We will respond to you soon.
Thanks!
Hello Anh,
what did the dev team say?
thank you,BR Andreas
Hi graffito,
I sent your point to the dev team, but I still have got no response so far. Maybe the dev is too busy at the moment to resolve this issue. Please empathize them, I will hasten them to have a look into your problem as soon as possible.
Please wait the news from me.
I hope you have a nice day.
Thank you so much!
Hello,
it would be great if you devs can have a look soon. I created the ticket on monday, today is thursday. Would be great to have the issues solved this week because i have to go online soon...
Regards Andreas
Hi graffito,
We will try to have a look soon for you in this week.
I will update it for you as soon as possible.
Thanks in advance.
I hope you have a great day.
Hi graffito,
Our devs have resolve the issue with select active builder. Please check it.
We also have tried to add a new slide to slides, we see that it show fine. Please check it.
Thanks!
All questions from my first post are not answered. Can you please have a look at them now?
Slider now works. Thank you.
Hi graffito,
Oh, I am so sorry for all question in your first post, I forgot them.
Currently, we have no option to back the change, when you active page builder to edit homepage, it will save in a record, if you click button "publish", the change will be update into the real homepage.
Thanks,
Yes, but i can not "cancel" the changes i made if i mess something up. Even when i do not save, log out and log in again, the builder has the last (unpublished) changes for me. So when i mess something up i have no option to "do not save" it.
Correct?
Also open questions from first post regarding builder:
- when logged in in frontend with builder user i can not see the top bar for activating the builder. I have to move it via browser inspector in html to see it. But client can not do this. So the bar has to be visible also when not activated to activate it.
- images look very blurry in special products block, see again screenshot.
Hi graffito,
When you active fbuilder to edit homepage, it will save but if you do not click button publish, other casual viewers will not see this change, only when logged in with a fbuilder account and active it will you see the changes.
Thanks!
Ok - thank you. 1 and 2 are now ok! :-)
Regarding builder and saving: I think you misunderstood me. It is clear to me that only when i save changes users can see it. But what i want to know is:
When i make a mistake and want NOT to save it i can not. Because if i logout and login again i still can see these (unpublished) changes.
And one thing i think you can answer me without the devs: If i have the section "fullwidth" and the slider also "fullwidth" - why is it just fullwidth when in frontend-builder, but not on actual page?
Hi graffito,
I have just updated your point to the dev team. We will respond to you soon.
Thanks a lot and have a nice weekend!
Hi graffito,
Thanks for your patience and sorry for this late response due to our weekend.
Thanks a lot and have a nice day!
Hello Anh,
regarding 1.) Ok, sorry to hear that.
regarding 2.) I think you made something in CSS - but globally. Not only for home-page. Because now in List-View and Product-Detail View there are no spaces between text, images and the browser. See the 2 screenshots.
Same problem in mobile view. Please revert this change. I just need it for slider on home page.
thank you, BR Andreas
Hi graffito,
Thanks for your reply.
I updated your points to the dev team yesterday. Please wait the news from our dev, I will hasten them to have a look for your problems soon.
Thanks!
Hi graffito,
Thanks for your patience.
Our devs have fixed this issue. Please clear all cache and check it again.
Thanks again!
No! Stop it. You are messing up the whole layout. I cleared caches several times.
My Footer now is not 100% width on product detail pages - it was before. And also the title war is no longer 100% width - it was before. Have a look at the screenshots.
Your developers should revert all the changes they have made regarding width since friday.
Forgot the attachments..
Hi graffito,
Thanks for your responding.
I updated your points to the dev team. They will check it for you soon.
Thank you.
Hello Anh,
i reverted webshop to a restore point i have set on last friday. So the changes your devs have made are gone.
I also changed password for ssh and ftp so your developers do not search for any changes they not exist any longer.
The question now is:
Can you guide me through a css / html solution. I only want the slider 100% width. (Footer and menu and Title bar also - but this is standard and is working).
Like you have in this demo: http://themes.magesolution.com/amely/m2/
No other pages / elements should be 100% width (except menu, title bar and footer, as said before).
Hi graffito,
Thanks for your patience.
Please add this custom style in to file /app/design/frontend/Mgs/amely/web/css/theme.less
.cms-index-index #maincontent, .cms-page-view #maincontent
{ padding: 0; width: 100%; max-width: unset; }
Please remove var/, pub/static/frontend/ and run command deploy
clear all cache and check it again.
Thanks again.
Thank you - works perfectly!
Hi graffito,
Thanks for letting us know.
So, do you have any problems with this ticket?
If you allow, I will close this ticket.
But before closing the ticket, there is still one small thing but very important to us. Please help
If you are happy with our service, could you please give us 5stars on the themeforest? You can go this link to rate:
https://themeforest.net/item/amely-clean-modern-magento-2-theme/22145963
Thanks so much in advance.
I hope you have a nice day!
Hi Anh,
no, it is solved for me - thank you.
Gave you a 5* rating - thank you for all the help so far!
BR Andreas
Dear graffito,
Greeting of the new week.
Thanks for letting us know and sorry for this late response due to our weekend.
Oh, I saw your rating. I appreciate it and also I am really grateful about that.
If you have any more problems, please create new tickets, we are willing to support you in the best way.
One more time, thank you so much.
And have a nice day!