Okay
  Public Ticket #2631263
Lusion thema
Closed

Comments

  • burcubayrakcii started the conversation

    merhaba,

    mourslondon.com isimli sitem, tema ile uyumlu olmadığı için temayı iade etmek ve başka bir tema satın almak istiyorum. Bu sitede çok fazla slider içerik olduğu için benim alt yapım ile uyumlu değil. temaları içeri aktar dediğimde çalışmıyor. 

  •  608
    WordPress replied

    Hello,

    Could you let us know more detail? I think I have misunderstood your feedback.

    What is the home page that you like and want to set as your home page?

    What is the section on the homepage that you don't want to use?




  • burcubayrakcii replied

    Bu Temaya aşığım:( ve aynısı olsun istiyorum. istediğim temayı ek'e ekledim.

    Bu nasıl mümkün olabilir? içe aktar dediğimde; tema siteme gelmiyor.


    saygılarımla,
    burcu 

  •  608
    WordPress replied

    Hello,

    Can you provide an account admin I can check import demo content for you?


  •   burcubayrakcii replied privately
  •   burcubayrakcii replied privately
  •  1
    humayunsiddiqui replied

    i too am facing issues with lusion theme

  •  608
    WordPress replied

    Hello,

    You can check email and send verify code

    8671898946.png


  • burcubayrakcii replied

    329376 

  • burcubayrakcii replied

    Hello again,
    Would you pay the refund fee back me please on my credit card ?

  •  608
    WordPress replied

    Hello,

    Verify code has expired I cannot login. You can login and send me admin account information so I can import demo for you.


  •   burcubayrakcii replied privately
  •  608
    WordPress replied

    Hello,

    When I login GoDaddy asks to verify code via your email.. You can check email and send verify code

    Or you can login to GoDaddy and then send me admin login so I won't lose your time.

    8671898946.png



  •  608
    WordPress replied

    Hello,

    Please provide us your website admin account to access: http://www.mourslondon.com/wp-login.php

    :) 



  • burcubayrakcii replied

    858146

  • burcubayrakcii replied

    Hello again,
    Would you pay the refund fee back me please on my credit card ? i cant use this thema.

  •   burcubayrakcii replied privately
  •  608
    WordPress replied

    Hello,

    It's a pity. My colleague asked you many times to get the website admin account, not the hosting account but you didn't provide us to check the problem. Your hosting need to verify code and when you provided the code the login session was expired so we couldn't log in to your hosting.

    Ok, you can create a refund request, I will refund you.



  • burcubayrakcii replied

    Geri ödeme seçeneğine tıkladığım zaman, böyle bir sayfa ile karşılaşıyorum. 

    Geri ödeme talebi zaten oluşturmuştum.
    Gerçekten çok yoruldum. Kimsenin vaktini bu kadar oyalamaya hakkın yok.

  • burcubayrakcii replied

    I get a page like this when I click on the refund option.

    I have already created a refund request. I'm really tired of sending passwords and codes for many days. 

  • burcubayrakcii replied

    i just want return back on my credit cart or IBAN.


    TR91 0006 2001 0460 0006 6659 98
    BURCU BAYRAKCI

    my name is not burcu bayrakci.
    or my name is not burcu bayrakçı.

    my real IBAN name is burcu bayrakcı
    please be careful 

  •  608
    WordPress replied

    Hello,

    We didn't get any refund requests from you via Envato. Did you create it?

    We only refund via themeforest.

    Please create a refund request at https://themeforest.net/refund_requests/new



  • burcubayrakcii replied

    hi,

    when i clik this link; It says that i was not buy anything. 
    How could such a thing happen? 

    I bought it. and also i have an invoice.

  • burcubayrakcii replied

    hi,

    when i clik this link; It says that i was not buy anything.  How could such a thing happen? 

    I bought it. and also i have an invoice.

  •  608
    WordPress replied

    Hello,

    I got your refund request. I accepted your refund request. You have to wait a few days to get the money back.




  • burcubayrakcii replied

    Alex,
    i really want to say you thank you, and you are really try to help me at that time. 

    i wish you peaceful and healty and happy new year.