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  Public Ticket #2635181
Parameters are not saved in the theme
Closed

Comments

  • shmulik-genieously started the conversation

    Hi! I'm trying to change settings of the header in the theme, I'm clicking the save button and clear cache but nothing changes on the frontend. What should I do?

  • [deleted] replied

    Dear shmulik-genieously, 

    Thanks for your choosing our theme and sorry for this late response. 

    Could you please give us your site info ( admin url, admin account and ftp/ssh access detail ) in private ticket? So we can specify whether or not your issue is a theme bug. If it is, we may fix it for you. We will update you as soon as possible.

    Thanks so much in advance 

    Have a nice day! 

  •   shmulik-genieously replied privately
  • [deleted] replied

    Hi shmulik-genieously, 

    Greetings of the new day,

    Thanks for your information and sorry for this late response due to our weekend. 

    Now, I cannot access to your site info, please check again.

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    Thanks a lot and have a nice day!