I have contacted you before about this issue. But the issue still persists..
When using your contact form, we get an error when trying to submit.
The error is: ZendMailTransportSmtp transport expects either a Sender or at least one From address in the Message; none provided
We do really have to fix this asap. We have checked with developer and server technical guys but no one can see the issue from our side. It has to be something in the theme. Where can we add that "Sender" address??
{{block class="MGS\Fbuilder\Block\Widget\Form" fields="[266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bNamn\/F\u00f6retag262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bnamnfretag262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b0262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bE-post262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bepost262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b1262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bTelefonnummer262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653btelefonnummer262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bvalidate262333346368616e67653b:[262333346368616e67653bvalidate-number262333346368616e67653b]26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b2262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bHur vill du bli kontaktad?262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bhur_vill_du_bli_kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653bcheckboxes262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b0262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653boptions262333346368616e67653b:262333346368616e67653bTelefon26636f6d6d616368616e67653bE-post262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b3262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653b\u00d6nskad datum och tid att bli kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bnskad_datum_och_tid_att_bli_kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b0262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b4262333346368616e67653b2672696768746375726c79627261636b65743b]" fbuilder_subtitle="Skicka" use_icon="1" fbuilder_icon="fa fa-envelope-o" icon_align="left" use_divider="0" box_shadow="1" button_align="left" full_width="1" use_mgs_captcha="0" mgs_receive_email="[email protected]" mgs_email_subject="Kontaktformulär" mgs_email_template_top="" mgs_email_template_bottom="Du binder inte upp dig på någonting när du kontaktar oss." mgs_success_message="Tack för ditt meddelande! Vi hör av oss. " template="MGS_Fbuilder::widget/form.phtml"}}
I regret to say that your problem is so difficult. Although we have been checking during last time and took many time for it, we still couldn't fix it for you soon.
Our dev connected to me and said that they needed more time to check it. So I hope you can give us more time to have look for this issue.
Thanks for your new comment and sorry for this late response.
Please accept our apology for delaying your ticket, but believe me, we don't want that as I said that It's so difficult.
I have just inboxed to our dev and she said that she still could not fix it. But please give us more time. We will try our best to check it for you ASAP.
Hello,
I have contacted you before about this issue. But the issue still persists..
When using your contact form, we get an error when trying to submit.
The error is: ZendMailTransportSmtp transport expects either a Sender or at least one From address in the Message; none provided
We do really have to fix this asap. We have checked with developer and server technical guys but no one can see the issue from our side. It has to be something in the theme. Where can we add that "Sender" address??
The code in the block is this:
{{block class="MGS\Fbuilder\Block\Widget\Form" fields="[266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bNamn\/F\u00f6retag262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bnamnfretag262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b0262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bE-post262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bepost262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b1262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bTelefonnummer262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653btelefonnummer262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b1262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bvalidate262333346368616e67653b:[262333346368616e67653bvalidate-number262333346368616e67653b]26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b2262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653bHur vill du bli kontaktad?262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bhur_vill_du_bli_kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653bcheckboxes262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b0262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653boptions262333346368616e67653b:262333346368616e67653bTelefon26636f6d6d616368616e67653bE-post262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b3262333346368616e67653b2672696768746375726c79627261636b65743b26636f6d6d616368616e67653b266c6566746375726c79627261636b65743b262333346368616e67653blabel262333346368616e67653b:262333346368616e67653b\u00d6nskad datum och tid att bli kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bidentifier262333346368616e67653b:262333346368616e67653bnskad_datum_och_tid_att_bli_kontaktad262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653btype262333346368616e67653b:262333346368616e67653btext262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653brequired262333346368616e67653b:262333346368616e67653b0262333346368616e67653b26636f6d6d616368616e67653b262333346368616e67653bposition262333346368616e67653b:262333346368616e67653b4262333346368616e67653b2672696768746375726c79627261636b65743b]" fbuilder_subtitle="Skicka" use_icon="1" fbuilder_icon="fa fa-envelope-o" icon_align="left" use_divider="0" box_shadow="1" button_align="left" full_width="1" use_mgs_captcha="0" mgs_receive_email="[email protected]" mgs_email_subject="Kontaktformulär" mgs_email_template_top="" mgs_email_template_bottom="Du binder inte upp dig på någonting när du kontaktar oss." mgs_success_message="Tack för ditt meddelande! Vi hör av oss. " template="MGS_Fbuilder::widget/form.phtml"}}
Hi grafikniklas,
Thanks for your new ticket and sorry for this late response.
I have just created a task to our dev team and they will check it for you as soon as possible.
I will update the news to you soon.
Thank you so much and I hope you have a nice day!
Hello,
Ok thanks. Looking forward to your answer. Try to push it since its urgent.
Hi grafikniklas,
Thanks for your patience.
I have attached a patch, please apply it to your site.
Thanks again!
Hello!
I uploaded the patch. It's still not working:
This is the only file that were changed, right?
app/code/MGS/Fbuilder/Controller/Index/Form.php
Try it yourself:
https://publicount.se/kontakta-oss
Hi grafikniklas,
Thanks for letting us know.
We will check it again for you soon. Please wait!
Thank you and have a nice day!
Hello.....
Any news?
Hi grafikniklas,
Thanks for your new comment.
But I still have not any updates from our dev, maybe they are so busy with many tasks. I will hasten him to have a look for your problem soon.
Please empathize us.
Thank you so much and have a nice day!
Okey..
Hi grafikniklas,
I have just got our dev's response.
I regret to say that your problem is so difficult. Although we have been checking during last time and took many time for it, we still couldn't fix it for you soon.
Our dev connected to me and said that they needed more time to check it. So I hope you can give us more time to have look for this issue.
One more time, sorry and thanks for all
I hope you have a nice day!
Hey,
Ok.
Still no news?
Hi grafikniklas,
Thanks for your new comment and sorry for this late response.
Please accept our apology for delaying your ticket, but believe me, we don't want that as I said that It's so difficult.
I have just inboxed to our dev and she said that she still could not fix it. But please give us more time. We will try our best to check it for you ASAP.
Thanks again and I hope you have a good day!
Hello,
Please, a solution?
Dear grafikniklas,
Thanks for your patience and sorry for this late response because we are having a holiday called Lunar New Year from 02/10 to 02/18.
We will try our best to check it for you ASAP. I hope that you can understand us in this case.
Thank you so much and I hope you have a nice day!
Hey,
I see. Its been a month now, with this contact form not working. So please ping me when you have a fix for it.
Hi grafikniklas,
Thanks for your new comment and we are so sorry for this long time response.
I regret to inform to you that I still have no updates from our dev up to now.
I hope you can understand us and wait a little bit. We will try our best to have a look for your problem ASAP.
Thank you so much and I hope you have a nice day.
Hey,
Suddenly it seems to work. You can close the ticket.
Hi grafikniklas,
Thanks for letting me know.
I will close this ticket with your permission, but I still need one more thing from you. Maybe I ask you many, but please help me.
If you feel happy with our service, could you please give us 5stars on the themeforest? You can go this link to rate:
https://themeforest.net/item/supro-minimalist-ajax-magento-2-theme/23476627
I hope that I can get your rating soon.
Thanks a lot and have a nice day.