Okay
  Public Ticket #2675876
problem to install plugins and i cant active keys
Closed

Comments

  • gallon1 started the conversation

    Hi ArrowhiTech!

    i cant install 2 required plugins :Redux and Addons

    This theme requires the following plugins: Redux Framework and Ultimate Addons for Visual Composer.

    i try 3 methods but  ever show me this message 


    Install Required Plugins

    The installation process is starting. This process may take a while on some hosts, so please be patient.

    Installing Plugin Redux Framework (1/2)

    Descargando el paquete de instalación desde https://downloads.wordpress.org/plugin/redux-framework.4.1.24.zip… Descomprimiendo… Instalando el plugin… La instalación del plugin ha fallado.

    An error occurred while installing Redux Framework: La carpeta ya existe. /var/www/wp-content/plugins/redux-framework/.

    Installing Plugin Ultimate Addons for Visual Composer (2/2)

    Descargando el paquete de instalación desde http://hn.arrowpress.net/plugins/Ultimate_VC_Addons.zip… Descomprimiendo… Instalando el plugin… La instalación del plugin ha fallado.

    An error occurred while installing Ultimate Addons for Visual Composer: La carpeta ya existe. /var/www/wp-content/plugins/Ultimate_VC_Addons/.



    oslo i cant activate Activate WPBakery Page Builder wpspin_light.gif
    and slider revolution

    thanks


  •  608
    WordPress replied

    Hello,

    Thank for your purchase.

    1: Install plugin: When you put it earlier it already exists in your plugins directory. So you need to delete the plugin via FTP and reinstall the plugin.

    2: Active license:

    The license of some premium plugins such as WPBakery Page Builder, Ultimate Addon can't active in each site. You can update the latest version of it via our theme. Because we bought these plugins with the extended version.