Okay
  Public Ticket #2678901
refund
Closed

Comments

  • speedyorders started the conversation

    Hi

    I need the full demo with a home minimal version. for Magento ver. 2.3.6.

    Or please just refund me money.

    Thank you


  • [deleted] replied

    Dear speedyorders, 

    Thanks for your new ticket and sorry for this late response.

    we dont have demo date for one specific home, you can go MGS -> Theme setting to import the homepage as you want. Or you can use full demo version then customize it in a special storeview, for example, In our Claue theme Home Minimalist presents for storeview EN. 

    I hope that you can understand for us in this case, 

    And I see that you opened 2 same ticket, so can I close the other ticket and just reply to you in this ticket? 

    One more time, thank you so much and I hope you have a nice day! 

  • speedyorders replied

    Hi,


    Thank for trying but this isn't working at all for my version of Magento 2.3.6.  I need the full demo with a home minimal version. for Magento ver. 2.3.6.

    Can I get a refund?


    Thank you

  •   speedyorders replied privately
  •   [deleted] replied privately
  • speedyorders replied

    Hi,


    At this point, I rebuilding a custom theme.  I cannot waste any more time with this.

    Can I please get a refund. This don't work for me.


    Thank you.


  • [deleted] replied

    Hi speedyorders, 

    Thanks for your patience and sorry for this late response due to our weekend. 

    We always try to improve and develop the theme to give our customers have good experiences in our theme.  

    As you know, whenever we get your problems, we also try our best to check and handle your all issues, so I hope you can consider using our theme. 

    But, If you still want to refund, you can go and create a request on themeforest, our manager may have a consideration and resolve your problem because we dont have authority to decide such thing.

    Please understanding for us. 

    Thank you so much and I hope you have a nice day!