Okay
  Public Ticket #2692504
cant activate theme
Closed

Comments

  •  1
    Gonzalo started the conversation
    February 16, 2021 at 4:23am

    Hi there, I already install theme, and plugins, but can't activate theme, neither install demo data.


    Thanks for your help.

  •  608
    WordPress replied
    February 17, 2021 at 1:58am

    Hello,

    Thank for your purchase.

    Can you provide an account admin so I can check that problem for you?


  •   Gonzalo replied privately
  •  608
    WordPress replied
    February 17, 2021 at 6:56am

    Hello,

    You can provide Cpanel info so I can check that problem. Maybe your server has a problem.


  •   Gonzalo replied privately
  •  608
    WordPress replied
    February 18, 2021 at 4:07am

    Hello,

    I have updated the arrowpress core plugin and have active lisence key. The image was missing when importing before. You can re-upload images for products and blogs.



  •  1
    Amorbeautee replied
    March 30, 2021 at 3:01pm

    hello , iam facing same issue cannot activate the theme and hence error in installing demo data 

  •  608
    WordPress replied
    March 31, 2021 at 3:22am

    Hello Amorbeautee,

    Can you create ticket and  you provide an admin account and link website info so I can check for your problem?