Okay
  Public Ticket #2705123
BUG - Currency not displayed correctly on item variants
Closed

Comments

  • reversewear started the conversation

    Hello, i setup currencies on the template, but when changing product variants the currency breaks ie:

    You select EUR currency, go to product and select a product variant, the price will go back to USD, if you chose to go back to EUR, the price will be wrong.

    Is this a known issue ? Is there any fix or ETA in a patch ?

    Best Regards

  •  231
    Shopify Team replied

    Hi reversewear,

    Thanks for purchasing our theme.

    Can we log in to your store, please? We don't have a password to check this bug.

    The converter currency needs to config currency in Admin Settings. You can read more in our document: https://themes.magesolution.com/shopify/lusion/docs/#5.Configcurrency


    Best regards,

    Shopify Team


  • reversewear replied

    Well you could if the password page wasn't also broken :/ the login modal doesn't show when we click Login with password (dev console says its missing jQuery or so).

    "Anyway i made it public, let me know when you done so i can protect it again ASAP."
    EDIT: since the bug also occurs in the demo pages ill protect my store again so we can keep working.


    https://aht-lusion.myshopify.com/products/long-sleeve-checked-shirt

    Go to product, change currency to EUR, then change shirt size and it will display the price in USD instead of selected currency.

    If you change currency back to USD then EUR the price displayed will be wrong too.

  •  231
    Shopify Team replied

    Hi reversewear,

    About the password page and login modal, can you invite us to be your staff, please?

    We'll check bugs for you and fix them.


    About the currency, our developers will fix it as soon as possible.


    Best regards,

    Shopify Team


  • reversewear replied

    Alright, what email should i add ?

    Is there anywhere i can check for updates on the currency fix ?

  •  231
    Shopify Team replied

    Hi reversewear,

    Please invite us via email: [email protected]

    After fixing the bug of the currency, we'll update your store and our package in Themeforest.


    Best regards,

    Shopify Team


  • reversewear replied

    Invite sent early today, please keep us updated.

  •  231
    Shopify Team replied

    Hi reversewear,

    We've updated your theme in your store. Check your frontend, please.

    You can download the latest version of Lusion theme on Themeforest.


    Best regards,

    Shopify Team


  • reversewear replied

    Hmm, nothing has been updated, password page is still broken, and so does the currency on product page.

    All your team did was change the default currency to EUR even though its selected has USD in the settings....

    Should i update to the new version or should i wait for your team to do something ???

  •  231
    Shopify Team replied

    Hi reversewear,

    We're so sorry. We forgot to tell you that we've updated on theme Lusion 04/03/2021.

    We've checked that you downloaded the latest version of Lusion theme. You can update the config in old theme by read more our document.


    Best regards,

    Shopify Team


  •  231
    Shopify Team replied

    Hi reversewear,

    We've uploaded a new package to your store. 

    You can try it. And about the password page, can you guide us by some screenshots, please?


    Best regards,

    Shopify Team


  • reversewear replied

    If you go to /password and click "Enter Using Password ->" the login modal doesn't work.

  •  231
    Shopify Team replied

    We're very sorry for that 😥.

    Can you give us 2 days to fix it, please? Our development will fix it as soon as possible.

    Best regards,

    Shopify Team


  •  231
    Shopify Team replied

    Hi reversewear,

    We've fixed this bug.

    Check your front end.


    Best regards,

    Shopify Team