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  Public Ticket #2717574
Product Filter
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  • Stuart started the conversation

    Hi The YITH Product filter options do not work.

    Some of them do such as Price filter, colour but other attributes do not display.

    This seems to be premium features and not part of the theme? is that correct? As your demo shows these features? 

  •  597
    WordPress replied

    Hello,

    Thank for you purchase.

    Width Price filter: We use the default of WooCommerce do not use additional plugins. We only use Filter of the Attribute with YITH plugin

    2554792470.png


  • Stuart replied

    Hi, 

    Thanks for your reply.

    I've tried to apply the filters using the WooCommerce versions and these don't work either. Don't show when added on the sidebar widget.

    I can get the categories to show (not wanted) but this has a white background to it. But I cannot get the attributes to show, nor can I get the demo products filter options to work either.

  •  597
    WordPress replied

    Hello,

    Can you provide an account admin so I can check that problem for you?


  •   Stuart replied privately
  •  597
    WordPress replied

    Hello,

    You can add widgets like demo of us.

    4951317915.png


  • Stuart replied

    Ok Right I understand now that the YITH widgets only work when you apply the set attributes in the product Attributes section. EG The categories need to be set in the product attributes as the YITH plugin does not use the category.

    I now have this working as desired - many thanks