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  Public Ticket #2733118
price tags are crossed out
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Comments

  •  1
    radiantaly started the conversation

    the price tags in the product page appear crossed out, please help me out. thank you

  •  231
    Shopify Team replied

    Hi radiantaly, 

    Can you guide us more by some screenshots, please?


    Best regards,

    Shopify Team


  •  1
    radiantaly replied

    here are the attachment

  •  1
    radiantaly replied

    I want to delete "additonal Information" in prduct details page...how? cause I can not fix it


  •  231
    Shopify Team replied

    Hi radiantaly, 

    We've fixed this bug on Patch 1.0.7. You can download and update your theme.

    This bug is on the Sections/gp-product-template-1-column.liquid, Sections/gp-product-template-2-columns-left.liquid, Sections/gp-product-template-2-columns-right.liquid


    If you can't do it, can you invite us to be your staff via email: [email protected], please?


    Best regards,

    Shopify Team


  •  1
    radiantaly replied

    you already have access permission to : http://lively-luxury.ca


    plz fix the bug I really need to use the app in the store.


    thanks in advance

  •  231
    Shopify Team replied

    Hi radiantaly, 

    Sorry for that but we can't log in your store.

    Can you invite us again, please?


    Best regards,

    Shopify Team


  •  1
    radiantaly replied

    i already did, is it working?


  •  1
    radiantaly replied

    I resend the invitation, Plz fix the bug . 


    thank you so much

  •  231
    Shopify Team replied

    Hi radiantaly, 

    We've uploaded a new theme for you. 

    You can customize in the new theme.


    Best regards,

    Shopify Team


  •  1
    radiantaly replied

    I still have the same problem


    Plz fix it

  •  231
    Shopify Team replied

    Hi radiantaly, 

    We don't know why your theme was broken HTML. This is the reason the price tags are crossed out.

    We've added an element span in file Snippets/product-price.liquid.

    3787865758.png


    If you found the bug, please contact us to fix it.


    Best regards,

    Shopify Team


  •  1
    radiantaly replied

    thank you, i will let u know


    appreciated