Hello everyone,

I'm Massimiliano the Ceo & Founder of Doralia.

We need to fix this issue because we're going to Go Live soon.

Here you have a product link (random, because is a frequent bug for all the products!) where you can first see the different size of thumbnails in the left side. This is consequence of a problem in Magento, inside the Product Page in Images and Videos.

When you first upload two or three images it seems like all is running well but, when we try to replace or change the same pictures with the new ones (this could happens because we are working on resizing images or photoshop improvements) Magento memorizes one of them or double some pictures in the gallery, sometimes also changing the dimensions so the thumbnails appear different (link attached) or the catalog in the website (jewelry link) doesn't change the images with the new ones.

At the moment we face this issue simply "hiding" the old images and uploading the new ones. Doing so Magento seems that doesn't recognize the old ones, literally doesn't see them. I think this is not a standard procedure, however we need to save time on the images replace when it takes to do it.

Please let us know as soon as possible.