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  Public Ticket #2765256
THEME NOT WORKING
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Comments

  •  1
    Dalesingh123 started the conversation
    April 30, 2021 at 9:02pm

    I have paid and downloaded the theme 


    created an account with Shopify and uploaded the theme, clicked preview and it is showing as not found

  • dwellsindia replied
    May 1, 2021 at 10:47am

    hmm

  • Judith Adri replied
    May 3, 2021 at 11:18pm

    I am experiencing same

  •  231
    Shopify Team replied
    May 4, 2021 at 2:48am

    Hi, 

    Thanks for purchasing our theme and sorry for the late reply because we just had a 4 days long holiday (Liberation Day and International Workers’ Day). 

    To upload our theme, you need to unzip and upload file source_code.zip.

    5466411962.png

    Best regards,

    Shopify Team