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  Public Ticket #2802526
Can't send customers reverifying letters
Closed

Comments

  • nonstopjazz started the conversation
    June 15, 2021 at 8:48am

    As I was testing the viability of my website using this template, I found my users can't receive reverifying letters at all. 

    And even after I deleted the user and tried too register again, the register button didn't work on Microsoft Edge. I just can't register.

    Please teach me how to solve the problems.

    Thanks.




  •  608
    WordPress replied
    June 16, 2021 at 3:22am

    Hello,

    Can you take screenshort and send link website so I can check that problem for you?


  • nonstopjazz replied
    June 16, 2021 at 3:49am

    New users can't register. The button just doesn't work.

    2822579205.png

    No matter how many times I press the reset password button, I can't receive the reset letter. Even in the front-end, customers also can't receive reset letters.

    4302024464.png

    User : [email protected]

    Password : ZQKkqPCa9V


    thanks


  •  608
    WordPress replied
    June 17, 2021 at 2:28am

    Hello,

    You can check again. I have turn off options in setting account Woocommerce

    https://prnt.sc/15nv6bv


  • nonstopjazz replied
    June 17, 2021 at 2:30am

    Why did this happen?

    Is it that I should set up a function in the woo-commerce?

    Thanks.

    Best regards.


  •  608
    WordPress replied
    June 17, 2021 at 3:09am

    Hello,

    With the login popup we have the custom WooCommerce default without the option. You just need to follow the screenshot I sent and it will work.


  • nonstopjazz replied
    June 17, 2021 at 3:10am

    Thanks a million.

    Best regards.

  • nonstopjazz replied
    June 17, 2021 at 6:45am

    But after testing, I still can't resend reset password letters. What went wrong?

    Thanks.

  •  608
    WordPress replied
    June 18, 2021 at 2:48am

    Hello,

    I check and it seems to work normally.

    3790760591.png


  • nonstopjazz replied
    June 18, 2021 at 3:34am

    Thanks. 

    But the problems is that though the system shows that it has sent the reset mail, the user can't receive the letter

    (1) after several hours or even days(so it's not the problem of waiting)

    (2) can't even find the letters in the spam sections(so it's not the problem of spam)

    How can we solve the problem?

    Thanks.

  •  608
    WordPress replied
    June 19, 2021 at 3:16am

    hello,

    You need to install and Config Mail Server. You have a system with Hosting or under the instructions:

    https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/


  • nonstopjazz replied
    June 28, 2021 at 3:55pm

    Thank you very much for the previous help.

    I will definitely go to themfo

    rest and give your product the highest rating.

    I've solved all the previous problems, but a new one emerged.

    How can I edit the columns on the checkout page?

    Thanks.


    2036781156.jpg




  •  608
    WordPress replied
    June 29, 2021 at 6:32am

    Hello,

    We need to change the structure of the theme.

    With your problem we need custom and then you will have to pay.



  • nonstopjazz replied
    June 29, 2021 at 7:21am

    May I ask the charge? 

    Thanks.




  • nonstopjazz replied
    June 30, 2021 at 3:06am

    My affiliates' pages are strange.
    Q1:How can I adjust the strange table?

    Q2:How can I change the language of this page? 

    Thanks.


    6404427460.png



  •  608
    WordPress replied
    June 30, 2021 at 3:23am

    Hello,

    With the request you mentioned Custom price is $ 35.


  • nonstopjazz replied
    June 30, 2021 at 3:38am

    What services does this quotation include?

    Thanks.

  •  608
    WordPress replied
    July 1, 2021 at 3:42am

    Hello,

    The fee includes a request to change some options you have notes in the Checkout page.

    2568516336.png

    How can I adjust the strange table?

    You can go to Appearance -> Customize -> Advanced -> Custom Css -> Enter css

    #afwc_from, #afwc_to {
        height: auto;
    }

    strange table :Can you provide an account admin Affiliate products

    How can I change the language of this page? You can install and active Loco translate plugin then you can change in theme and arrowpress core plugin: http://hn.arrowpress.net/arangi-gui/#10.Translation




  • nonstopjazz replied
    July 1, 2021 at 6:26am

    Thanks for the code. It worked.

    But this column is still strange. Is there any code I can paste so that it looks normal?

    Thanks.

    3418922560.png


  •  608
    WordPress replied
    July 2, 2021 at 8:29am

    Hello,

    Strange table : Can you provide an account admin Affiliate products

    The previous account you provide no Affiliate products


  • nonstopjazz replied
    July 8, 2021 at 4:29pm

    User : [email protected]

    Password : ZQKkqPCa9V

    thanks


  •  608
    WordPress replied
    July 10, 2021 at 4:12am

    Hello,

    The reason is that the plugin you have installed. I need to custom style CSS and then you have to pay the custom fee.



  • nonstopjazz replied
    July 11, 2021 at 4:29pm

    OK.

    1. How to pay? Paypal?

    2. What info should I provide?


    Thanks.

  •  608
    WordPress replied
    July 12, 2021 at 2:54am

    Hello,

    You can check email [email protected] 

    We have sent you an email.