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  Public Ticket #2802540
Google Tag Manager
Closed

Comments

  • Eugene started the conversation

    Hi there, 
    I use "Google Tag Manager for WordPress" plugin and I faced with some issues: 
    1. When I remove item from cart "remove from cart" event does send 
    2. Impression event also doesn't send

    When I change theme to default all of these issues do not appear. The question is does "Lusion Wordpress Theme" support all features provided by "Google Tag Manager for WordPress" plugin?

  •  608
    WordPress replied

    Hello,

    There may be a few plugins that will not be compatible with the theme. Can you record the problem you are having?


  • Eugene replied

    Some features of "Google Tag Manager for WordPress" doesn't work properly with your theme. When I use this plugin with default wordpress theme all features of the plugin work well. I described issues in my first message.

  •  608
    WordPress replied

    Hello,

    Can you record the problem you are having?


  • Eugene replied

    I use "Google Tag Manager for WordPress" plugin and I faced with some issues: 
    1. When I remove item from cart "remove from cart" event does send 
    2. Impression event also doesn't send

  •  608
    WordPress replied

    Hello,

    I have check and it is working normal. You can check video

    https://drive.google.com/file/d/1X03fMmvVJEzNi8IYTBBoURC_TC-er-Nv/view?usp=sharing



  • Eugene replied

    I would be very appreciate you if you record video with enable GTM debugger for google chrome. Events don't fire when I remove product from my cart. Impression event also don't fired.