Okay
  Public Ticket #2806735
Mobile Header listing and search not working on IOS
Closed

Comments

  •  2
    Enzo Campos started the conversation
    June 20, 2021 at 4:06pm

    Mobile Header links and the predictive search don't work with IOS properly, it doesn't open and the search doesn't predict the products.

    Tried it using Chrome and Safari.

  •  2
    Enzo Campos replied
    June 20, 2021 at 4:07pm

    It works fine in Shopify Mobile Theme Editor,  but with Iphone it doesn't show up.

  •  2
    Enzo Campos replied
    June 21, 2021 at 11:49am

    Also the filter selection in Collection Pages is not working on Iphone.

  •  231
    Shopify Team replied
    June 22, 2021 at 3:01am

    Hi Enzo, 

    We're so sorry for this bug.

    Could you invite us to be your staff via email: [email protected] again, please?

    We'll check and fix it for you.


    Best regards,

    Shopify Team


  •  2
    Enzo Campos replied
    June 22, 2021 at 11:51am

    Thank you, I reactivated the account, you are free to login.

  •  231
    Shopify Team replied
    June 24, 2021 at 4:11am

    Hi Enzo, 

    Sorry for the late reply.

    We fixed this issue. Please check it again.

    If it has still problems, please let us know.


    Best regards,

    Shopify Team


  •  2
    Enzo Campos replied
    June 24, 2021 at 12:47pm

    Hello, yes it is fixed now.

    Thank you


  •  231
    Shopify Team replied
    June 25, 2021 at 3:53am

    Hi Enzo, 

    If you can spare a few minutes to leave us a review, we'd be super grateful!


    Best regards,

    Shopify Team



  • berataltinay107 replied
    June 25, 2021 at 7:05pm

    how do i remove submenu in mobile view ?

  •  231
    Shopify Team replied
    June 28, 2021 at 2:47am

    Hi berataltinay107,

    Sorry for the late response.

    You can disable it in Theme Settings ---> General

    6627134372.png


    Disable it by uncheck the box

    Sincerely,
    Shopify Team