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  Public Ticket #2807268
Product collection page issue
Closed

Comments

  • stagbeetle started the conversation

    When clicking load more on the collection page the product is getting duplicated on that page and showing the same product again and again on last rows.

  •  231
    Shopify Team replied

    Hi Stagbeetle,

    Sorry for the late reply.

    Could you invite us to be your staff via email: [email protected], please?

    We'll check and fix it for you.


    Best regards,

    Shopify Team


  • stagbeetle replied

    Hi, I have invited you, also the search option is not working. Also can we add more options on the product filter?

  •  231
    Shopify Team replied

    Hi Stagbeetle, 

    We fixed the predictive search and the load more of collection. You can check it again.

    About the filter, our theme is using filter by tags.

    So if you want to show the filter, you need to add tags for the products.

    Hope this helps you.

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  • stagbeetle replied

    Thank you.

    I have one more issue, how to remove the blank space (attached image) and align the two images in the same row.

  • stagbeetle replied

    From the home page, the search is working fine, but when landed on other pages and click the search from the header it is not working, kindly check this also.

  • stagbeetle replied

    From the home page also while typing it is showing the product but when clicking on the search icon after typing it is not working, please check this also.

  •  231
    Shopify Team replied

    Hi Stagbeetle, 

    We're so sorry about this bug.

    We fixed it.

    Please check it again.



  • stagbeetle replied

    Thank You :)

  •  231
    Shopify Team replied

    Hi Stagbeetle, 

    If you can spare a few minutes to leave us a review, we'd be super grateful!



  • stagbeetle replied

    Still some issues, kindly check.

  •  231
    Shopify Team replied

    Hi stagbeetle,

    Sorry for the inconvenience that you have faced.

    The issue lies in that product contains "cotton" and "short" in the description. This is a weird case but unfortunately, the search function is from Shopify so you will need to contact Shopify Support to see if it can be solved for your store or not.

    I would suggest changing the description of that product a bit to see if the problem persists.