on my homepage, there is a big white empty space between the last banner and footer. It is normally there when you scroll down from top to the bottom of the page or if you visit other pages and back to homepage, then scroll down to the bottom, there will be a big white empty space b/w the last banner and footer area. Please let me know how to remove it.
I just reviewed my site and found another issue. I kept getting 'There was a problem with your request, please try again' error message whenever I updated or adding content on the homepage and about us page. After saving them, it did not apply the changes. Please advise how to fix it.
Please see the attached image for the error message.
Note: I also tested updating the product's content and it worked fine on that area.
Hi,
on my homepage, there is a big white empty space between the last banner and footer. It is normally there when you scroll down from top to the bottom of the page or if you visit other pages and back to homepage, then scroll down to the bottom, there will be a big white empty space b/w the last banner and footer area. Please let me know how to remove it.
The attached file is my home page setting.
Hi Kluongt,
Thanks for purchasing our theme.
This is the masonry lookbook banner.
Could you invite us to be your staff via email: [email protected], please?
We'll check and add some settings for you.
Best regards,
Shopify Team
HI Support,
I sent the invite, it is for startool.com
thanks,
Kevin Luong
Hi Kevin,
We fixed this bug. Please check it.
Best regards,
Shopify Team
Thank you for your excellent service.
Hi Team,
I just reviewed my site and found another issue. I kept getting 'There was a problem with your request, please try again' error message whenever I updated or adding content on the homepage and about us page. After saving them, it did not apply the changes. Please advise how to fix it.
Please see the attached image for the error message.
Note: I also tested updating the product's content and it worked fine on that area.
thanks,
Kevin
Hi Kevin,
After checking your theme and we fixed this issue.
Please check it.
If it still has any problem, please let us know.