Okay
  Public Ticket #2813931
A lot of bugs
Closed

Comments

  • Shir Mor started the conversation

    Hello, I have a lot of problems with your theme.

    1. The header isnt in the right place and its overriding the content below it (MOBILE).

    2. The menu for mobile isn't working!

    3. The cart page is completely messed and not organized in the way it should be... 

    4. The product page photo is too large on desktop and there isnt an option to change the layout.

    5. The sticky cart on the product page is messed and the variants displayed on it has no padding....

    I would like to get my problems fixed ASAP or a full refund.

    Thank you for your time.

  •  231
    Shopify Team replied

    Hi Shir Mor, 

    Thanks for purchasing our theme. 

    Could you invite us to be your staff account via email: [email protected], please? We need to check and find the problem.

    Hope to hear you soon.


  • Shir Mor replied

    Sure

  •  231
    Shopify Team replied

    Hi Shir Mor, 

    Sorry for the late reply.

    After checking your theme,

    1. We see it work normally. Could you guide us with some screenshots, please?

    2. We fixed it. Please check it.

    3. We checked your code and see that you changed some code on the cart page.

    Do you want to roll back it? Please confirm it and we'll fix it.

    4. There are 2 ways to change the layout of a product.

    Case 1: The section 1-column product: You can see the setting "Use these values instead of default values" when this setting is checked, it will override the config of Section settings instead of the Theme settings.

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    Change the layout of the product by the Default Template settings.

    Case 2: Unchecked settings "Use these values instead of default values" in Section settings and use the Theme settings.

    3769633199.png

    Note: Unchecked settings "Use these values instead of default values" in Section settings 

    5. Please check it again. 

    If you have any problems, please let us know.