When you Active Child Theme you need to copy everything you have customized in Parent Theme to Child Theme. Can you take a screen image of the error you've encountered?
I have to check your Child Theme and find that you have customized codes. You check the code you added to custom it is the cause of the error in Mobile.
We only support issues related to errors from Father theme. The fact that you have cusotm code in Child theme is not in our Support package.
Our Child Theme folder only has 3 files. I found that you have Customized Code in Child Theme.
You need to check the code you have added in Child theme or you backup back to Child theme you have installed and reinstall the default child theme from us.
Please read my previous message carefully. I install child theme from file you've sent me. Now child theme has only 3 files, please check it. Child theme doesn't work on iphone.
When I create child theme from Lusion theme website doesn't work on Iphone. Can you check it?
Hello,
When you Active Child Theme you need to copy everything you have customized in Parent Theme to Child Theme.
Can you take a screen image of the error you've encountered?
When I create a child theme and make it active a have an error on iphone. Please see attachment.
Hello,
Can you provide an account admin so I can check that problem for you?
Hello,
I have to check your Child Theme and find that you have customized codes. You check the code you added to custom it is the cause of the error in Mobile.
We only support issues related to errors from Father theme. The fact that you have cusotm code in Child theme is not in our Support package.
I installed the child theme from the file you sent me "Lusion-all-files-and-documentation-1.4.6.zip". Does not work on the iPhone. What's wrong?
Hello,
Our Child Theme folder only has 3 files. I found that you have Customized Code in Child Theme.
You need to check the code you have added in Child theme or you backup back to Child theme you have installed and reinstall the default child theme from us.
Please read my previous message carefully. I install child theme from file you've sent me. Now child theme has only 3 files, please check it. Child theme doesn't work on iphone.
Hello,
Sorry! Can you provide an account admin so I can check that problem for you?
how do i remove ?
Hello,
You can follow instructions: https://arrowhitech.ticksy.com/article/16998/