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  Public Ticket #2850933
The store does not work
Closed

Comments

  • demonawake started the conversation

    When entering the store, everything is as if it were only informative because you cannot click on the products

    And when I go to a specific product page it stays loading, therefore you cannot buy anything in my store.

    I need help, urgently

    https://demonawake.com/recetagsmedia/miboheme/index.php/product/espadrilles-rosa/

    try to install the theme in another wordpress completely free of extra plugins and it still does not work.

    I don't know if it has to do with the activation of the theme since this part is not working either, although this is my development site, I prefer to activate it and then make the domain change with the link that they gave me at the time.

    Also try to download the new version of Ilusion which is 1.5.0 but clicking on the download button "ALL CONTENT" continues to download 1.4.9

    As you can tell, I have already tried many things and nothing works

    Please I need my store to work because they had already told me that it worked and it was a lie, every day that passes is a day that my store loses money because it does not work.


  •  608
    WordPress replied

    Hello,

    With that problem you should note that you must active License Key.

    I have sctive License Key for you and the website works normally.


    Version 1.4.9 is the latest version and is updated on 16th Aug 2021. It corresponds to Version 1.5.0 on ThemeForest when you download.


  • demonawake replied

    Thanks a lot!!!

    Soon I will be passing my domain site using the tool they gave me I hope I do not have the same problem, if so I will ask for your help again

    Again, thank you very much

  •  608
    WordPress replied

    Hello,

    Yes. When you change to another domain you need to change the License Key for the new Domain. If you have any problems you can contact us.