Okay
  Public Ticket #2890409
Shop by Brand
Closed

Comments

  • Jaafar BOUNAIM started the conversation

    Dear Support,

     

    I am contacting you regarding the “shop by brand” page, I could not find my answers in your support book.

     

    1. It seems that the search bar does not work when I am writing the brand (as seen in the enclosed picture):

    • No brand suggestion
    • No click on the button

     

    2. When I am selecting a brand, I would like to have on the left side, the same column with the filters as I have for other pages, to filter/select by criteria the different products. Could you let me know which configuration I should select?

    I remain available for any other information and thank you in advance for your help.

     

    BR,

    Alexandre


    Attached files:  Shop by brand - No filters on the left side.JPG
      Example of categories to sort my products.JPG
      Shop by brand - No action in the searchbar.JPG

  •  219
    Jerermy replied

    Dear Jaafar BOUNAIM 

    Thank you for your ticket

    I'm sorry but our demo is working in the same way, you can check. It's how we want it to be

    https://claue.arrowtheme.com/en/shop-by-brand?keyword=bou

    Have a nice day 

    Evaluate my support service: https://form.jotform.me/82828490683469

    Best regards,

    ArrowHiTech 

     -----------------o0o-----------------

    AHT SERVICE & TECHNOLOGY DEVELOPMENT JSC

    AHT is one of Vietnam's leading IT outsourcing companies which puts high-quality services and customer’s satisfaction our top priorities. Our dedicated services range from Web design & development, Extension/ Theme building to Internet marketing.

    Address: 8F, MITEC Building, Duong Dinh Nghe Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam

    Email: themeforest@arrowhitech.com  

    Website: https://www.arrowhitech.com

    If you need any customization job, please contact to our project manager 

    Email: info@magesolution.com

  • Jaafar BOUNAIM replied

    Hi Jeremy,

    Thanks for your reply, which answers my question 2. It is limiting for us but I understand your position. Maybe in the future, if you develop this part let me know ;)

    Regarding my question 1, what is your answer? It seems that when I am writting a brand in the search bar, the button "search" does not react. Could you help me on this?

    Thanks

    Attached files:  Shop by brand - No action in the searchbar.JPG

  •  219
    Jerermy replied

    Dear Jaafar BOUNAIM

    As I'd given our demo to you https://claue.arrowtheme.com/en/shop-by-brand?keyword=bou

    1 - Search by brand bar doesnt react on your keyword, you need to press enter to see the result

    2 - I'm giving you our demo https://claue.arrowtheme.com/en/shop-by-brand/bouclair, you can see there is no filter section

    If you want to achieve both of these points, you need to pay extra for it. I'm sorry we cannot support further as It's how our demo work

    THank you for your understanding 

    Evaluate my support service: https://form.jotform.me/82828490683469

    Best regards,

    ArrowHiTech 

     -----------------o0o-----------------

    AHT SERVICE & TECHNOLOGY DEVELOPMENT JSC

    AHT is one of Vietnam's leading IT outsourcing companies which puts high-quality services and customer’s satisfaction our top priorities. Our dedicated services range from Web design & development, Extension/ Theme building to Internet marketing.

    Address: 8F, MITEC Building, Duong Dinh Nghe Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam

    Email: themeforest@arrowhitech.com  

    Website: https://www.arrowhitech.com

    If you need any customization job, please contact to our project manager 

    Email: info@magesolution.com

  • Jaafar BOUNAIM replied

    Hi Jeremy,

    Could you point me to the plugging to have the shop by brand with the possibility of filters to figure out how much it would cost to add this specificity?

    Thanks

    Alex

  •  219
    Jerermy replied

    Dear Jaafar BOUNAIM

    I dont  know any extension that could provide such functionality you required as well as be compatible with our theme

    If you request, we can make it for you. The rate is 25$/1 working hour

    Thank you

    Evaluate my support service: https://form.jotform.me/82828490683469

    Best regards,

    ArrowHiTech 

     -----------------o0o-----------------

    AHT SERVICE & TECHNOLOGY DEVELOPMENT JSC

    AHT is one of Vietnam's leading IT outsourcing companies which puts high-quality services and customer’s satisfaction our top priorities. Our dedicated services range from Web design & development, Extension/ Theme building to Internet marketing.

    Address: 8F, MITEC Building, Duong Dinh Nghe Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam

    Email: themeforest@arrowhitech.com  

    Website: https://www.arrowhitech.com

    If you need any customization job, please contact to our project manager 

    Email: info@magesolution.com

  • Jaafar BOUNAIM replied

    Dear Jeremy,

    Thanks for your answer. I will start with the defaut set up and I'll let you know if we need to develop this specific configuration. 

    Thanks for your help. You can close the ticket.

    Jaafar

  •  219
    Jerermy replied

    Dear Jaafar BOUNAIM

    Thank you for letting us know

    Evaluate my support service: https://form.jotform.me/82828490683469

    Best regards,

    ArrowHiTech 

     -----------------o0o-----------------

    AHT SERVICE & TECHNOLOGY DEVELOPMENT JSC

    AHT is one of Vietnam's leading IT outsourcing companies which puts high-quality services and customer’s satisfaction our top priorities. Our dedicated services range from Web design & development, Extension/ Theme building to Internet marketing.

    Address: 8F, MITEC Building, Duong Dinh Nghe Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam

    Email: themeforest@arrowhitech.com  

    Website: https://www.arrowhitech.com

    If you need any customization job, please contact to our project manager 

    Email: info@magesolution.com