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  Public Ticket #2901192
critical error when trying to update then saving the website logo
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Comments

  • DeShawn started the conversation
    October 23, 2021 at 1:41pm

    I uploaded my images/logos to the website, however after i saved the image i received the critical error message. Could someone please advise what can be done to resolve this issue?  I have attached a screenshot of the error message that i received. thanks

  • DeShawn replied
    October 23, 2021 at 1:44pm

    here is the attachment of the error message.

  •  595
    WordPress replied
    October 24, 2021 at 1:53am

    Hello,

    Thanks for your purchase.

    Can you provide an account admin and FTP info so I can check that problem for you?


  •   DeShawn replied privately
  •   DeShawn replied privately
  •  595
    WordPress replied
    October 25, 2021 at 8:54am

    Hello,

    You can try to save and load again. I have checked and it is working normally.

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