Okay
  Public Ticket #2924667
is Front End Builder Account?
Closed

Comments

  •  2
    acreativestudiouk started the conversation

    Hello,

    I activated front-end builder but the second option is not displayed. I cant activate account for front-end builder.

    https://prnt.sc/20wz96r


    https://prnt.sc/20wz9k1

  • [deleted] replied

    Dear acreativestudiouk 

    Thank you for your ticket

    I cannot see the image attached, can you please send it directly on here? Anyway, to activate F-builder, you need to disable page cache (in admin) in advance if this doesnt work either, you can try using another account

    Have a nice day 

  • wefocus replied

    I have the same problem. Tried creating an account throug back-end and also through front-end. Both accounts have a missing field "Is Front End Builder Account" under Account Information. FPC disabled.

    In the front end the widget on top of the page has css display:none on it and it's not showing up.

  • [deleted] replied

    Dear wefocus 

    Thank you for your comment 

    Please create a new ticket and give us your site access information, we will check it for you 

    Have a nice day