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  Public Ticket #2950893
header builder bug
Closed

Comments

  •  2
    pushooseTeam started the conversation

    Hello to all Team,

    First of all,  my best wishes for new year :)

    before holiday season, I added a header in the header specifying the annual closure.
    I haven't touched the site since then and when I came back this morning to remove this header I realize that I can't access the header anymore
    I have the message "invalid publication type".
    moreover, usually I have access to the header directly via the left column in the back end but the field is no longer present (I have the most extensive admin rights)

    thank you by advance for your help

    Best regards

  •  605
    WordPress replied

    Hello pushooseTeam,

    Thank you so much! Happy New Year.

    You can try to check again. 

    I have a test that it seems that you have changed the default theme.


    5749070318.png




  •  2
    pushooseTeam replied

    Hi,

    Thank you so much for your quick back.

    Yes, I have created a child theme , this isn't compatible ?

    Best regards

  •  2
    pushooseTeam replied

    Hi,

    Following my previous mail, I have clicked on header builder after on my header "header sweets bakery" and it doesn"t work , please see the screenshot attached

    There was a conflict with the extension "sticky menu" so I ddesactivated this plugin and it works now

    Best regards