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  Public Ticket #2963710
Header and Footer Builder
Closed

Comments

  • AshleyandAlvis started the conversation
    January 22, 2022 at 10:00am

    Header and footer builder is not working in all the pages. 

    Your response time is too late ... Please try to reply fast... 

  •  599
    WordPress replied
    January 23, 2022 at 12:34pm

    Hello,

    Sorry to answer you late.

    I have checked and you have solved that problem.


  • AshleyandAlvis replied
    January 25, 2022 at 4:32pm

    Shop page and product page (after clicked on the image) are not well organized. Please at least solve these issue.

  •  599
    WordPress replied
    January 26, 2022 at 7:10am

    Hello,

    You can try to check again. I have go to Appearance -> Customize -> Shop -> Save again option


  • AshleyandAlvis replied
    January 29, 2022 at 4:21pm

    Hey there, can reply how to set header as sticky. The header that i made didn't work as sticky or fixed.


  • AshleyandAlvis replied
    February 3, 2022 at 2:44pm

    Anyone there to solve my query?? or you're are just doing scam with us?? 

  • AshleyandAlvis replied
    February 3, 2022 at 4:41pm

    In reply: You can try to check again. I have go to Appearance -> Customize -> Shop -> Save again option


    Nothing happened. You can check the single product page. It's looks disgusting.  And can you please reply fast, you guys are totally unprofessional in terms of providing support. 


    Please I request you, resolve these problem. 

  •  599
    WordPress replied
    February 5, 2022 at 3:14am

    Hello,

    Sorry for answering you late.
    We have a Lunar New Year holiday.

    With header sticky: You can go to Apperance -> Customize -> Header -> Choose option header sitcky.

    With the single page, the theme can be not compatible with WordPress 5.9 and the latest WooCommerce Version. We will check that problem on Monday after our holidays.



  • AshleyandAlvis replied
    February 6, 2022 at 9:34am

    please check that demo import after base theme doesn't respond. After this header and footer doesn't respond.

  •  599
    WordPress replied
    February 8, 2022 at 7:28am

    Hello,

    With Cecile theme, We have created a post type you can use the default or new layouts header footer if you want.

    2034035529.png

    Then, you can go to Appearance -> Customize -> Header -> Choose header you want to display.

    You can follow instructions: https://guid.arrowtheme.com/cecile/#3.2SetUpHeader

    5453222605.png