Okay
  Public Ticket #2967376
some issues
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  •  4
    Fabrizio started the conversation

    Dear ArrowHiTech,

    we are facing the following problems that we would like to settle:

    1. UPDATE ATTRIBUTES for more items: if I flag two or more items to change an attribute, for example the quantity or the price, the change doesn't work, the options I have are not the same of the ones shown in the Magento 2 User guide. How can I fix it? 

    2. ADVANCE PRICING: If we insert a special price for an simple product or a configurable product we would like to show the original price and then the special price with % of discount. Is it possible? How should we do it? 

    3. SEARCH (FRONT END): it doesn't work as we expect even from your template presentation, we would like that the research is focused on the Name of the items, now, for example, if I look for a "Fiat" the search offers me many items that haven't this word in their name. How can we fix it? Is there any backend settlement where we can work.

    4. SIZE SWATCH: we would like to show the sizes available for our configurable products instead of the drop-down. Furthermore, when a size is finished this size should be "crossed"  

    5. SHORT DESCRIPTION not changing: if I change the short description of an item, for example on this item

    https://www.ceunmondo.it/bomboniere-solidali/statua-bacio-in-ginocchio-con-portaconfetti-e-fiore-dung-paper.html

    the change doesn't appear and it is not because of the cache, can you help us?

    many thx

  • [deleted] replied

    Dear Fabrizio, 

    Thanks for your new ticket and we're happy to support you. 

    However, could you help me one thing? 

    Please note that "One ticket solves one problem only". If we resolve many errors in this one ticket, may be confused and missed them.

    So, for any other issue or question to come, please open a new ticket with your site info and the problem's description. It will help us easier to manage your problem, therefore, we shall give you quick responses.

    Please understand us for this issue and I hope that you can open new tickets for your new problems with snapshots, therefore we can get it more clearly. 

    Thank you so much and have a nice day! 

  •  4
    Fabrizio replied

    Dear Anh,

    yes I understand and I will send you different tickets.

    Have a nice day

    Fabrizio

  • [deleted] replied

    Hello, 

    I really appreciate it and I am checking your all ticket and will reply to you soon. 

    Besides, please let me close this ticket to avoid being confused. 

    Thank you so much.