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  Public Ticket #3009644
Theme homepage is not working
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Comments

  • adildvlpr started the conversation

    Hi I hve install demo content with all the instructions as given in theme documentation but homepage is not showing please help me in this

  •  601
    WordPress replied

    Hello,

    Thanks for your purchase.

    Can you provide an account admin so I can check that problem for you?


  • adildvlpr replied

    Yes sure.  this is admin WP admin section Log In ‹ Nuchic — WordPress 

    username : admin

    password admin123

    this is fresh account there is no important data you can check or re-install theme

    also Im sharing errorLog file

  •  601
    WordPress replied

    Hello,

    You can check again. Demo imported

    You can go to http://nuchic.in/wp-admin/themes.php?page=arrowpress-importer and import the homepage you want.


  • adildvlpr replied

    theme is working now Thank you. May i know what was issue while installing and which plugins you install ?

  • adildvlpr replied

    page side bar is not reflecting while changing from customize or selecting direct from website sidebar right and left is not working please see it.

  •  601
    WordPress replied

    Hello,

    Import: I have updated the latest arrowpress importer plugin.

    page side bar: You can send a link page so I can check that problem for you.



  • adildvlpr replied

    I'm talking about this Jewelry – Nuchic

    this is template url you can see in we are getting sidebar in templt

  •  601
    WordPress replied

    Hello,

    You can follow instructions create a widget sidebar https://guid.arrowtheme.com/cecile/#3.7.1PluginAdvancedAJAXProductFilters


  • adildvlpr replied

    Thank you for the help i want to add in this theme optional inputs on add to cart page

    where customer can fill there information as input or textarea

    for example apart for Small,medium.L,  I want input where users can fill their size is it possible?

  •  601
    WordPress replied

    Hello,

    This option WooCommerce does not support. If you want to change attributes in the page cart we need custom code and you need to pay. Custom 100 $ fee


  • adildvlpr replied

    Thank you for the help.

  • adildvlpr replied

    I'm not satisfied with your theme and plugins there is lots of broken page and not comfortable i don't want to continue with this theme

  •  601
    WordPress replied

    Hello,

    I think the required plugin for the theme works well. Can you tell them what you encounter?


  • adildvlpr replied

    my developer is not comfortable with this theme he already worked with 10 to 15 woocommerce project.

    in this theme we are facing so many issues because of this our project getting delay 

    that's why we don't want to continue this theme

  • adildvlpr replied

    is return policy available?

  •  601
    WordPress replied

    Hello,

    Your request is not in the ThemeForest refund policy.