Comments hamzabbasi266 started the conversationApril 12, 2022 at 8:52amin development mode only when i open the product detail page it shows Exception #0 (OutOfBoundsException): The element with the "product.attributes" ID wasn't found. Verify the ID and try again.kindly guide me how to resolve this thanks[deleted] repliedApril 13, 2022 at 7:14amHi hamzabbasi266, Thank you for buying our theme. Can you provide us SSH account, please? We will support you more easy Regards, Hyun[deleted] repliedApril 18, 2022 at 10:18amHi hamzabbasi266,This ticket issue was solved in https://arrowhitech.ticksy.com/ticket/3019739/So that we will close this ticket.Have a nice day! 2caos989 repliedSeptember 22, 2022 at 9:08amI have the same error this ticket is not longer online? https://arrowhitech.ticksy.com/ticket/3019739/How can I solve this? 2caos989 repliedSeptember 22, 2022 at 9:57amBy setting to production mode I can see my new product now but there are no Product Tabs.I tried the patch from this ticket https://arrowhitech.ticksy.com//ticket/3103697/ but I have the same result.hamzabbasi266 repliedSeptember 22, 2022 at 4:25pmhi,The error comes from the product tabKindly reconfigure product tabs according to the documentationDelete the description tab and then check the issueProduct without description through this kind of errorhamzabbasi266 repliedSeptember 22, 2022 at 4:27pmthere is also a theme update where the product tab issue is solved kindly check the theme update 2caos989 repliedSeptember 27, 2022 at 12:47pmI tried this patch again: https://arrowhitech.ticksy.com//ticket/3103697/+ patch 2.1.5now it seems to work :) Sign in to reply ...
in development mode only when i open the product detail page it showsÂ
kindly guide me how to resolve this thanks
Hi hamzabbasi266,
Thank you for buying our theme. Can you provide us SSH account, please? We will support you more easy
Regards,
Hyun
Hi hamzabbasi266,
This ticket issue was solved in https://arrowhitech.ticksy.com/ticket/3019739/
So that we will close this ticket.
Have a nice day!
I have the same error this ticket is not longer online? https://arrowhitech.ticksy.com/ticket/3019739/
How can I solve this?
By setting to production mode I can see my new product now but there are no Product Tabs.
I tried the patch from this ticket https://arrowhitech.ticksy.com//ticket/3103697/ but I have the same result.
hi,
The error comes from the product tab
Kindly reconfigure product tabs according to the documentation
Delete the description tab and then check the issue
Product without description through this kind of error
there is also a theme update where the product tab issue is solved kindly check the theme update
I tried this patch again: https://arrowhitech.ticksy.com//ticket/3103697/
+ patch 2.1.5
now it seems to work :)