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  Public Ticket #3041409
Images not loading on Home
Closed

Comments

  • rpuchulu started the conversation
    May 10, 2022 at 10:53pm

    Hello guys,

     

    I have searched the forums to find an answer to this question but for some reason all products images appear as loading on my website.

     

    Any insights to why is this happening out of the blue? This is only happening on the Homepage btw. Product pages and collections work fine.

     

    I'm using a the Gemmart theme, bought it on Themeforest. Any insight would be super appreciated. The website is www.grupo8.cl

    Attached files:  Screenshot_17.png

  • rpuchulu replied
    May 11, 2022 at 8:33pm

    I tried today to make an entire new draft with the template, but I'm still getting the same error. My client is getting impatient and I really did not find anything on online forums. Would really apprentice some support to solve this issue.

  •  231
    Shopify Team replied
    May 12, 2022 at 2:07am

    Hi Rpuchulu, 

    Thanks for purchasing our theme and sorry for the late reply.

    Could you invite us to be your staff via email: [email protected], please?

    We can't check it if your link isn't our theme.