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  Public Ticket #3043173
Megamenu mobile
Closed

Comments

  • kpicouleau started the conversation
    May 13, 2022 at 6:46am

    Hi,

    Megamenu is not displaying properly on mobile when the menu item has more than 1 column. (See attachment).

    What can I do to fix this ?

    Thanks in advance.

    Regards.

  • [deleted] replied
    May 13, 2022 at 7:47am

    Hi kpicouleau,

    I don't see any attachment. Also please provide us site info, admin account. It will help us easy to check and fix issue.

    Regards,

    Hyun

  •   kpicouleau replied privately
  • [deleted] replied
    May 16, 2022 at 9:13am

    Hi kpicouleau,

    I've update config in admin but system not have full permission to override file. Please provide me SSH account or help me set 777 for pub/media/mgs.

    Regards,

    Hyun

  •   kpicouleau replied privately
  • [deleted] replied
    May 17, 2022 at 8:36am

    Hi kpicouleau,

    If your issue resolved. Please allow me to close this ticket. Thanks

    Regards,

    Hyun

  • kpicouleau replied
    May 17, 2022 at 8:40am

    Hi,

    The issue is still there, the menu does not display properly on mobile.

    Regards.

  • [deleted] replied
    May 18, 2022 at 1:42am

    Hi kpicouleau,

    Please permit pub/media/mgs again. After that reindex and clear cache site. Open web in private browser.

    Regards,

    Hyun

  • kpicouleau replied
    May 18, 2022 at 6:05am

    Hi,

    Thanks a lot, it's now working well.

    Regards.

  • [deleted] replied
    May 18, 2022 at 9:30am

    Hi kpicouleau,

    Ticket issue resolved. Please allow me to close this ticket.

    Regards,

    Hyun