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  Public Ticket #3093837
Can't edit with Elementor
Closed

Comments

  • Daniel started the conversation

    Hello, 

    Having nothing but problems with this theme. The site recently went down after an update with the site showing critical error in browser. I raised a ticket and you eventually got the site back online, however now I can't 'edit with Elementor' - the Elementor panel on the left just stays grey and a buffer icon spins. The only way to make edits with Elementor is to deactivate the Arrowpress core plugin. Can you have a look at this please?

  •  603
    WordPress replied

    Hello,

    Give us the logs file server, please.


  • Daniel replied

    Hello, 


    How do you mean? Do you need access to the server? Or do you just want the log files? Most recent log file attached. 


    Cheers 

    Attached files:  madenottolast.co.pdf

  •  603
    WordPress replied

    Hello,

    We fixed it for you. Please check it again.