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  Public Ticket #3101018
Issues with MGS AJAX Layer Navigation
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  • Tres Baum started the conversation

    Hi, hope you are doing well, we have added MGS theme to our Magento setup (2.4.3-P1). We had some issues first but those were resolved but now we are facing some issues with MGS AJAX Layer Navigation, as it seems that is not working anyway, default magento layer navigation is being displayed and working not the MGS one!

  • [deleted] replied

    Hi Tres Baum

    Please add some attachments and links for your issue. Thanks

  •   Tres Baum replied privately
  •   [deleted] replied privately
  •   Tres Baum replied privately
  •   Tres Baum replied privately
  • Tres Baum replied

    Hello,

    THIS IS URGENT!!

    Can we please get a response on our issue. This is the only issue for us going live with updating to a latest version of Magento.

    Awaiting your reply.

    Thanks

    Tres


  • [deleted] replied

    Hi

    I checked Smile module was disabled. Did you disable it? You need to be able to enable Smile module using Ajax layer navigation.

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  • Tres Baum replied

    Hi Danny, 

    We have enabled it there but now we are facing elastic search issue on server now, also attached a Screenshot

    Thanks!

    Attached files:  Screenshot from 2022-08-16 18-26-35.png

  • [deleted] replied

    Hi

    Did you install elasticsearch on your server? Please refer to the link below:

    https://www.mgt-commerce.com/tutorial/how-to-install-magento-2-4-4-on-ubuntu-20-04/

  • Tres Baum replied

    Hello Danny, Yes we have elasticsearch on our server. It is working fine until we enable your plugins. Can you please check our files and see for yourself?

    Thank you

  • [deleted] replied

    Hi

    I don't see elastichsearch installed on your server. How is it installed?

    4100477206.png


  •   Tres Baum replied privately
  •   Tres Baum replied privately
  • Tres Baum replied

    Hi, Danny

    thanks we are looking into this, now it seems to be working some bits right!

    Thank you!

  • Tres Baum replied

    Hi Danny

    Hope you are doing well. We have looked into the AjaxLayerNavigation , In new modules you have changed a lot of structures as well as there are a lot of change in functionality. e.g. when a class is added on click of check box we have done customization on it. Now due to your changes all of our customization is not working fine. And also our design is not same as it was with your previous version of extensions(theme) due to the upgraded version of your extension.

    Kindly tell us a way so that we can use our existing design with your upgraded extension version as we have inherited your extension functionalities in our design.

    Thank you!

  • [deleted] replied

    Hi,

    I'm so sorry. We don't support your customization problem. Hope you understand.

  • Tres Baum replied

    Hi Danny,

    we have gone Live with our site, now again Smile modules are not working on our Live side.

    we have attached a Screenshot for set configs, could you tell what might be the issue with Smile modules not working as out site is currently not completely working because of this!

      

    Attached files:  screenshot-cloudhost-3733189.us-midwest-2.nxcli.net_2443-2022.09.05-17_49_11.png

  • Tres Baum replied

    Hi Danny,

    could you please respond to this one, as this is extremely urgent. We need to make changes to our Live site ASAP

    Thank you!

  •   Tres Baum replied privately
  • [deleted] replied

    Hi,

    I added configuration smile in file app/etc/env.php

    1912077652.png

    and choose Search Engine : ElasticSuite

    9668273106.png