Hi, hope you are doing well, we have added MGS theme to our Magento setup (2.4.3-P1). We had some issues first but those were resolved but now we are facing some issues with MGS AJAX Layer Navigation, as it seems that is not working anyway, default magento layer navigation is being displayed and working not the MGS one!
Hello Danny, Yes we have elasticsearch on our server. It is working fine until we enable your plugins. Can you please check our files and see for yourself?
Hope you are doing well. We have looked into the AjaxLayerNavigation , In new modules you have changed a lot of structures as well as there are a lot of change in functionality. e.g. when a class is added on click of check box we have done customization on it. Now due to your changes all of our customization is not working fine. And also our design is not same as it was with your previous version of extensions(theme) due to the upgraded version of your extension.
Kindly tell us a way so that we can use our existing design with your upgraded extension version as we have inherited your extension functionalities in our design.
we have gone Live with our site, now again Smile modules are not working on our Live side.
we have attached a Screenshot for set configs, could you tell what might be the issue with Smile modules not working as out site is currently not completely working because of this!
Hi, hope you are doing well, we have added MGS theme to our Magento setup (2.4.3-P1). We had some issues first but those were resolved but now we are facing some issues with MGS AJAX Layer Navigation, as it seems that is not working anyway, default magento layer navigation is being displayed and working not the MGS one!
Hi Tres Baum
Please add some attachments and links for your issue. Thanks
Hello,
THIS IS URGENT!!
Can we please get a response on our issue. This is the only issue for us going live with updating to a latest version of Magento.
Awaiting your reply.
Thanks
Tres
Hi
I checked Smile module was disabled. Did you disable it? You need to be able to enable Smile module using Ajax layer navigation.
Hi Danny,
We have enabled it there but now we are facing elastic search issue on server now, also attached a Screenshot
Thanks!
Attached files: Screenshot from 2022-08-16 18-26-35.png
Hi
Did you install elasticsearch on your server? Please refer to the link below:
https://www.mgt-commerce.com/tutorial/how-to-install-magento-2-4-4-on-ubuntu-20-04/
Hello Danny, Yes we have elasticsearch on our server. It is working fine until we enable your plugins. Can you please check our files and see for yourself?
Thank you
Hi
I don't see elastichsearch installed on your server. How is it installed?
Hi
Ajax Layer Navigation was working.
https://www.awesomescreenshot.com/video/10567928?key=962d845b09a1bc42c7d1b1bd1592efc0
Hi, Danny
thanks we are looking into this, now it seems to be working some bits right!
Thank you!
Hi Danny
Hope you are doing well. We have looked into the AjaxLayerNavigation , In new modules you have changed a lot of structures as well as there are a lot of change in functionality. e.g. when a class is added on click of check box we have done customization on it. Now due to your changes all of our customization is not working fine. And also our design is not same as it was with your previous version of extensions(theme) due to the upgraded version of your extension.
Kindly tell us a way so that we can use our existing design with your upgraded extension version as we have inherited your extension functionalities in our design.
Thank you!
Hi,
I'm so sorry. We don't support your customization problem. Hope you understand.
Hi Danny,
we have gone Live with our site, now again Smile modules are not working on our Live side.
we have attached a Screenshot for set configs, could you tell what might be the issue with Smile modules not working as out site is currently not completely working because of this!
Attached files: screenshot-cloudhost-3733189.us-midwest-2.nxcli.net_2443-2022.09.05-17_49_11.png
Hi Danny,
could you please respond to this one, as this is extremely urgent. We need to make changes to our Live site ASAP
Thank you!
Hi,
I added configuration smile in file app/etc/env.php
and choose Search Engine : ElasticSuite