I am facing issue from last two days on checkout page, the issue is when we try to checkout configurable product and then it dose not show any address field on checkout page and also we cant update quantity from there. this issue also on your demo website. https://claue2.arrowtheme.com/se/onestepcheckout/
Hi There,
I am facing issue from last two days on checkout page, the issue is when we try to checkout configurable product and then it dose not show any address field on checkout page and also we cant update quantity from there. this issue also on your demo website. https://claue2.arrowtheme.com/se/onestepcheckout/
- while we go on product detail page and click on more information tab than it shows 3D thumbnail image path also this issue on your demo website. https://claue2.arrowtheme.com/se/bennett-rectangle.html
Attached files: Screen Shot 2022-08-16 at 10.42.17 AM.png
Screen Shot 2022-08-16 at 10.42.55 AM.png
Hi
Could you please give us your site info (admin url, admin account, ftp access details) so that we can deeper check?
Hi,
right now its on my local environment, but you can also check your demo website url which i given in post
Hi,
1. Checkout issue:
Currently, OSC doesn't support virtual products and you need to check if child of the configuration product is a virtual product.
2. Product detail issue:
It isn't an error. 3D thumbnail shows the path properties
Hi
Thank you for your reply, but we are facing issue while update quantity of configurable product on checkout page
main.CRITICAL: Error: Call to a member function unsetData() on bool in app/code/MGS/OSCheckout/Helper/Item.php:211
Hi,
Please check ticket #3104744
Hi,
- Product detail issue: while click on more information tab than its showing 3D path
- We dont want to show the 3D thumbnail and it should not show path there.
Hi,
If you don't use 3D thumbnail in product so switch it to Unassigned Attributes.
https://www.awesomescreenshot.com/video/10624994?key=4c56c1064a316d80a2d14088703f61cb
Thank you.