Excuse me, I honestly needed the theme as soon as possible, I have no complaints with technical support, I simply hoped that the theme could work as soon as possible and it could not be like that, I would appreciate the withdrawal of the license and the refund of the money, Thanks .
Good afternoon, I just bought the theme, I can install it, activate it, plugins are also activated, but I can't install the demo content.
It tries to install the demo content but always ends up showing an error:
Import Failed
Whoops, there was a problem importing your content.
Import Failed
Error: Gateway Timeout (504)
Any idea how I can fix it? Thank you.
Attached files: Screenshot_9.jpg
Hello,
Give us site url and an admin account then we will check it for you.
Hello,
How powerful is your server configuration?
It is a small server that I have locally, in which I virtualize Ubuntu and install all my web and emails.
ASRock J4105-ITX
4GB ram ddr4
Do you need any other information? do not hesitate to ask me, thank you.
Can you give us your hosting information, then we will install it for you?
Please install WordPress version 6.0.2 first.
Good afternoon, because I can't install the theme correctly, I would like to request your return of the license please.
Hello,
Sorry that our support service is not good.
Give us a chance to assist you.
If the problem is still not resolved, we will refund you.
Excuse me, I honestly needed the theme as soon as possible, I have no complaints with technical support, I simply hoped that the theme could work as soon as possible and it could not be like that, I would appreciate the withdrawal of the license and the refund of the money, Thanks .
When can you return the item? Thanks.