Comments 2unopuntozero started the conversationSeptember 28, 2022 at 10:37amhello, sticky menu is enabled but not show. also I wanted to ask how to bring up the bottom menu on mobile. Please see attachment Attached files: 383ECE2D-CA90-4977-BDD0-59AC6DE1A151.jpeg[deleted] repliedOctober 3, 2022 at 4:16amI don't edit file on your server. Do you install cache on sererver? 2unopuntozero repliedOctober 3, 2022 at 4:19amon server we have varnish and cloud flare. do i have to deactivate them? or clean?[deleted] repliedOctober 3, 2022 at 4:29amPlease help me disable them. I need edit file. 2unopuntozero repliedOctober 3, 2022 at 4:33amvarnish is now disabled on cloudways 2unopuntozero repliedOctober 3, 2022 at 4:36amIs useful empty cloud flare?[deleted] repliedOctober 3, 2022 at 4:41amI don't edit file. Please see image below: 2unopuntozero repliedOctober 3, 2022 at 4:51amcan you tell me what exactly should i do? 2unopuntozero repliedOctober 3, 2022 at 4:56amfrom Cloudways support: Just to confirm, the cSS is not showing? 2unopuntozero repliedOctober 3, 2022 at 4:59amFrom Cloudways support: Thank you, allow me few minutes, so that I can look into it and stay connected please! 2unopuntozero repliedOctober 3, 2022 at 5:04amfrom cloudways support: May I know how did you save the file or edited the file? 2unopuntozero repliedOctober 3, 2022 at 5:07amcould you please to reply? I’am online with cloudways support 2unopuntozero repliedOctober 3, 2022 at 5:13amyou are here? 2unopuntozero repliedOctober 3, 2022 at 5:20amcloudways support: Cache does not prevent editing file, what error is he facing when he tries to edit file? 2unopuntozero repliedOctober 3, 2022 at 5:22amPlease ask him why he can not edit file, what error does he face when he tries to edit the file? 2unopuntozero repliedOctober 3, 2022 at 5:28amNo worries, you can wait for his answer and connect back to us when you get the answer we are at your disposal 24/7 if he faces any permission error kindly share this gudie with him as wellhttps://platform.cloudways.com/server/463192/access_detail[deleted] repliedOctober 3, 2022 at 6:33amI try to add text checking edit file but it doesn't show frontend.https://www.awesomescreenshot.com/video/11466949?key=704cf128f91065f23a4ca398df1522c7 2unopuntozero repliedOctober 3, 2022 at 6:43amThanks for the video, I sent to cloudways support 2unopuntozero repliedOctober 3, 2022 at 7:24amI have cleared all the ccaches cleared varnihs redis magento cache Kindly check now[deleted] repliedOctober 3, 2022 at 7:45amBut I checked not to show frontend. Do you know why? 2unopuntozero repliedOctober 3, 2022 at 7:47ami don’t know. 2unopuntozero repliedOctober 3, 2022 at 7:49amYou need ssh access? 2unopuntozero repliedOctober 3, 2022 at 8:02amcloudways support: Thank you for waiting. If you visit this url - https://ladecormarmi.com/?nocache can you see the changes? 2unopuntozero repliedOctober 3, 2022 at 8:11amhi 2unopuntozero repliedOctober 3, 2022 at 8:24amI checked that footer file and can see the changes - But I'm not sure if this is the correct file to make this change.Attached files: 8284F56B-6919-45FF-A823-DF3B14A2A72C.png 2unopuntozero repliedOctober 3, 2022 at 8:52amnow I show footer menu but the icons URLs are incorrect[deleted] repliedOctober 3, 2022 at 9:20amI saw code show frontend. Can you send me commands that can clear cache cloud flare? 2unopuntozero repliedOctober 3, 2022 at 9:48amthe only way to purge cloud flare is from cloudways backed. Now is cleared 2unopuntozero repliedOctober 3, 2022 at 12:45pmMenu now show on footer but not work because link are missing, could you please to check? 2unopuntozero repliedOctober 3, 2022 at 12:58pmthis website is live, could you please to check asap? Thanks [deleted] repliedOctober 3, 2022 at 3:18pmI will try to have feedback for you soon. Thanks[deleted] repliedOctober 4, 2022 at 9:06amPlease clear cache. Thanks 2unopuntozero repliedOctober 4, 2022 at 9:11amcleared [deleted] repliedOctober 4, 2022 at 9:33amI don't see my code on frontend. 2unopuntozero repliedOctober 4, 2022 at 10:09amcleared cloudflare 2unopuntozero repliedOctober 4, 2022 at 10:24amhello, now menu is okThanks[deleted] repliedOctober 5, 2022 at 1:42amOk. I will close ticket. Sign in to reply ...
hello, sticky menu is enabled but not show. also I wanted to ask how to bring up the bottom menu on mobile. Please see attachment
Attached files: 383ECE2D-CA90-4977-BDD0-59AC6DE1A151.jpeg
I don't edit file on your server. Do you install cache on sererver?
on server we have varnish and cloud flare. do i have to deactivate them? or clean?
Please help me disable them. I need edit file.
varnish is now disabled on cloudways
Is useful empty cloud flare?
I don't edit file. Please see image below:
can you tell me what exactly should i do?
from Cloudways support: Just to confirm, the cSS is not showing?
From Cloudways support: Thank you, allow me few minutes, so that I can look into it and stay connected please!
from cloudways support: May I know how did you save the file or edited the file?
could you please to reply? I’am online with cloudways support
you are here?
cloudways support: Cache does not prevent editing file, what error is he facing when he tries to edit file?
Please ask him why he can not edit file, what error does he face when he tries to edit the file?
No worries, you can wait for his answer and connect back to us when you get the answer
we are at your disposal 24/7
if he faces any permission error kindly share this gudie with him as well
https://platform.cloudways.com/server/463192/access_detail
I try to add text checking edit file but it doesn't show frontend.
https://www.awesomescreenshot.com/video/11466949?key=704cf128f91065f23a4ca398df1522c7
Thanks for the video, I sent to cloudways support
I have cleared all the ccaches
cleared varnihs
redis
magento cache
Kindly check now
But I checked not to show frontend. Do you know why?
i don’t know.
You need ssh access?
cloudways support: Thank you for waiting. If you visit this url - https://ladecormarmi.com/?nocache can you see the changes?
hi
I checked that footer file and can see the changes - But I'm not sure if this is the correct file to make this change.
Attached files: 8284F56B-6919-45FF-A823-DF3B14A2A72C.png
now I show footer menu but the icons URLs are incorrect
I saw code show frontend. Can you send me commands that can clear cache cloud flare?
the only way to purge cloud flare is from cloudways backed. Now is cleared
Menu now show on footer but not work because link are missing, could you please to check?
this website is live, could you please to check asap? Thanks
I will try to have feedback for you soon. Thanks
Please clear cache. Thanks
cleared
I don't see my code on frontend.
cleared cloudflare
hello, now menu is ok
Thanks
Ok. I will close ticket.