Sorry I had changed the homepage and have now put one of the theme homepages back now. It still has the same problem, no option to add a block. I cannot edit them either, there is a save error.
I see, I have been adding products and that is fine, they are showing in the store. I checked the page "home" and all the code for the theme is in it. I change themes ok so the problem must be in the theme. If I try to edit any text inside the homepage blocks it stalls, does not save at all. The WSIWYG editor does not work at all.
Nice work - thanks very much Danny. Most of the site and theme seems to work fine now. The only error I can see is product detail, the page needs fixing. Please could you take a look?
Sorry I found a problem, there should be templates I can edit, for instance product details. Under design/templates there are no templates. The product page breaks if I remove the reviews section. There should not be a "more information" section. Also the description text is out of the layout container. Please see https://prudenceplum.com/banksy-out-of-bed-t-shirt.html
I have added a login with access to panel builder. However when I log in there is no option to add new blocks, there should be a button to do this.
Thanks for your assistance,
Rob
https://prudenceplum.com/
https://prudenceplum.com/admin_jhie4x/
User: admin
Pass: s39CahG8I3RN
customer with panel access login: [email protected]
pw: Cowlan27
Hi,
I don't see apply claue theme on homepage:
Sorry I had changed the homepage and have now put one of the theme homepages back now. It still has the same problem, no option to add a block. I cannot edit them either, there is a save error.
Thanks again,
Rob
Hi,
Does your site install cache on server? Please disable it and back claue theme.
Sorry do you mean Magento cache? I don't have access to any server stuff. When you say "back" theme do you mean reinstall it please?
It isn't Magento cache. I have edited content admin but not show frontend. Do you know why? I think your site install cache on server.
I see, I have been adding products and that is fine, they are showing in the store. I checked the page "home" and all the code for the theme is in it. I change themes ok so the problem must be in the theme. If I try to edit any text inside the homepage blocks it stalls, does not save at all. The WSIWYG editor does not work at all.
Admins just told me the site uses the Varnish cache and it has been disabled for now.
Hi,
I updated theme in admin. Could you talk more detail about your problem? Please add some attachments image. Thanks
Nice work - thanks very much Danny. Most of the site and theme seems to work fine now. The only error I can see is product detail, the page needs fixing. Please could you take a look?
https://prudenceplum.com/banksy-out-of-bed-t-shirt.html
Rob
Also I need to edit the header. There is no way to change the store logo from "Claue". All other blocks work fine.
Attached files: edit header.jpg
Hi,
I fixed error product detail. You could change logo in configuration admin:
Admin->Content->Configurtion-> Design Configuration:
I think it all works now, thanks again.
Sorry I found a problem, there should be templates I can edit, for instance product details. Under design/templates there are no templates. The product page breaks if I remove the reviews section. There should not be a "more information" section. Also the description text is out of the layout container. Please see https://prudenceplum.com/banksy-out-of-bed-t-shirt.html
Rob
Attached files: image_2022-11-04_125530014.png
I will have feedback for you soon. Thanks
You could change the layout "Product -- Full Width to 1 column " product configuration admin. Please check
Hi Danny, sorry but I should be able to edit both the product and categories - look it says "multiple layout options" https://preview.themeforest.net/item/claue-clean-minimal-magento-2-theme/full_screen_preview/20155150?_ga=2.42236261.1738170418.1667811378-1844698030.1666882307&_gac=1.118580859.1666882307.CjwKCAjw2OiaBhBSEiwAh2ZSP3CCi9B2EoZL0aFePRVdjxeJaSzHfHcOTvCpBcRbyh41UV4ijOlSBhoCZwYQAvD_BwE
I should be able to edit any template from the WYSIWYG editor. It is still not working properly. I can only edit the homepage.
Thanks again,
Rob
And the categories page: One column, no sidebar. I have spent hours trying to fix this before realising it is not working correctly.
what I want: https://claue.arrowtheme.com/women/sunglasses.html
what I get: https://prudenceplum.com/t-shirts.html
here's how it should work:
Attached files: edit product templates.jpg
Please create different other tickets with your problems. I will fix them better.