There is a problem when choosing a product by clicking to Add to Cart. When the quantity of the product is more than than the available stock number , the screen freezes and I have to do a refresh of the page before I get "the requested qty is not available".
The problem occurs in ALL scenarions
1. purchasing from Catalog and after modal pops-up.
2. when viewing a single product
3. when viewing a product with QuickView
It seems your theme misses the code that handles this scenario. After the modal pops-up it should send an AJAX request AGAIN, to check if stock quantity is available.
Dear sir/madam
There is a problem when choosing a product by clicking to Add to Cart. When the quantity of the product is more than than the available stock number , the screen freezes and I have to do a refresh of the page before I get "the requested qty is not available".
The problem occurs in ALL scenarions
1. purchasing from Catalog and after modal pops-up.
2. when viewing a single product
3. when viewing a product with QuickView
It seems your theme misses the code that handles this scenario. After the modal pops-up it should send an AJAX request AGAIN, to check if stock quantity is available.
PLEASE it's urgent
Attached files: ScreenHunter_276 Jan. 09 15.42.jpg
Hi,
Could you please give us your site info (admin url, admin account, ssh access details) so that we can deeper check?
Thank you for your response.
Since this is a public ticket and I can't disclose passwords, I've create same issue ticket
https://arrowhitech.ticksy.com/ticket/3205206/
and added the the requested information there.