Hy. The backend, better in the store or in the MSG tab, is after a few seconds, freezing. The save button has no function and the tabs like general or web are not possible to click. Reloading is not helping. What can i do?
My installation does the same thing. How did you fix? If I go to the Stores -> Configuration section, or MGS -> Theme Setting 2.1.10, the only link that works is 'Dashboard' in the upper left. Refresh doesn't help, only going to the Dashboard and then going to the configuration section than before to get back in. Frustrating.
Hy! The Problem was the update to Magento 2.4.5. There is a problem with the code. The support fixed it in my installation. I think you have to submit a ticket or waiting for an update.
I found a solution to this. It appears as though the JQuery in the theme hasn't been updated to comply with 3.x. I did a search for the JQuery function that was causing problems:
$(window).load(function() {
So, if you SSH in and do this command, it will find all the files that have that function.
Hy. The backend, better in the store or in the MSG tab, is after a few seconds, freezing. The save button has no function and the tabs like general or web are not possible to click. Reloading is not helping. What can i do?
Hi,
I'm so sorry for this late reply. Please add some attachments about your issue and link to your website.
Hi,
I have updated problem but don't login admin. please check
My installation does the same thing. How did you fix? If I go to the Stores -> Configuration section, or MGS -> Theme Setting 2.1.10, the only link that works is 'Dashboard' in the upper left. Refresh doesn't help, only going to the Dashboard and then going to the configuration section than before to get back in. Frustrating.
Hy! The Problem was the update to Magento 2.4.5. There is a problem with the code. The support fixed it in my installation. I think you have to submit a ticket or waiting for an update.
bg Mike
I found a solution to this. It appears as though the JQuery in the theme hasn't been updated to comply with 3.x. I did a search for the JQuery function that was causing problems:
$(window).load(function() {
So, if you SSH in and do this command, it will find all the files that have that function.
grep -rnw -e '$(window).load(function() {'
It returns these files:
app/design/frontend/Mgs/claue/Magento_Catalog/templates/product/list.phtml
app/design/frontend/Mgs/claue/MGS_ThemeSettings/templates/category/landing/masonry.phtml
app/design/frontend/Mgs/claue/MGS_Portfolio/templates/list.phtml
var/view_preprocessed/pub/static/app/design/frontend/Mgs/claue/Magento_Catalog/templates/product/list.phtml
var/view_preprocessed/pub/static/app/design/frontend/Mgs/claue/MGS_ThemeSettings/templates/category/landing/masonry.phtml
var/view_preprocessed/pub/static/app/design/frontend/Mgs/claue/MGS_Portfolio/templates/list.phtml
Replace each function:
$(window).load(function() {with this:
$(window).on('load', function () {
NOTE: I commented out the old function instead of deleting. Just to be safe.