Okay
  Public Ticket #3394397
WooCommerce item details not being sent in admin or customer email
Closed

Comments

  • Peter started the conversation

    Since upgrading to the latest version of AKI the WooCommerce item details are not being sent in admin or customer email. 

    Attached files:  order details.jpg
      order details email.jpg

  •  595
    WordPress replied

    Can you send me your admin account? I will check your issue.


  •   Peter replied privately
  •  595
    WordPress replied

    We have checked and found we did not interfere with it, maybe this is a change of Woocommerce. You can activate the default theme and test it.


  •   Peter replied privately
  •  595
    WordPress replied

    I assigned this issue to our developer and will give you a solution asap.


  •  595
    WordPress replied

    Can you send me the FTP account? We need it to check the source code. Thanks.


  •   Peter replied privately
  •  595
    WordPress replied

    Yes, we have pushed an update to fix this bug. Please update the theme and check again.


  • Peter replied

    I've update the theme but...Menu and cart still do not work on mobile

  •  595
    WordPress replied

    The cause of the problem is the effect of the Event Manager and Tickets Selling Plugin for WooCommerce plugin. I deactivated this plugin, now the menu and cart icon works fine on mobile. Please check it out.