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  Public Ticket #3430428
Cart on Header is not clickable
Closed

Comments

  • Rahul started the conversation

    The cart icon on the header menu is not clickable. Also not working on mobile. We are losing our business for this issue. Please fix this. 

    Attached files:  Screenshot (9).png

  •  595
    WordPress replied

    Can you send me your admin account? We will check this for you.


  •   Rahul replied privately
  •  595
    WordPress replied

    Please update the theme to the latest version and check it again.


  • Rahul replied

    I have updated the theme and PHP version, my website is down. I have added maintenance mode publicly. Please check after the admin login. 

  •  595
    WordPress replied

    Our developer is checking, we will wrap it up soon.


  • Rahul replied

    Hello, Cart button on the header is still not clickable. Customers faced problems when they add products to the cart then they did not to move the next process for purchase. 

  •  595
    WordPress replied

    I assigned this issue to our developer and will give you a solution asap.


  • Rahul replied

    Hello, I am still waiting for your response. Cart button on the header is still not working.

  •  595
    WordPress replied

    We pushed the theme update version to fix it. Please update the theme and check it again.