Okay
  Public Ticket #3438223
Shopify theme isn't working and installing properly
Closed

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  •   Applei9 started the conversation
  •   Applei9 replied privately
  •   Applei9 replied privately
  •  231
    Shopify Team replied

    Hi Applei9,
    We're sorry about your experience, and we're here to help, but you need to detail each of your problems, or list them out, when you're making such generalities, we can't help you. properly assist you, please list your exact problems, and we will take care of it for you.
    Thanks,
    AHT Team


  • Applei9 replied

    i ALREADY SENT YOU GUYS THE ISSUES Did you read the messages below????/

  •   Applei9 replied privately
  •  231
    Shopify Team replied

    Hi Applei9 ,
    Well, for shopify, it's not the same as wordpress, it doesn't have a one-click demo install mechanism, everything has to be reinstalled from scratch and completely manually, now if you want I will build give you exactly the same demo you like, you need to tell me which demo you like, we will import the product and rebuild it for you
    Thanks,
    AHT Team


  •  231
    Shopify Team replied

    Hi Applei9,
    We will install the theme for you with the name: Lusion-fashion-brand-2.2.4, We will handle it for you right away.

    Thanks,
    AHT Team


  •   Applei9 replied privately
  •  231
    Shopify Team replied
    Hi, Applei9
    Can you provide this information for me, so that I can include it in the footer & contact page

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  •   Applei9 replied privately
  •  231
    Shopify Team replied

    Hi, Applei9

    I have installed the homepage interface for you, but there will be a lot of information missing to be able to complete your website, please provide me with the following information
    - Site maps: What pages do you want your website to have?
    - Product: your products are not many, and the collections are not defined correctly, how many products do you want to sell on your store?
    - Collections: I think you should create the collections(category products) that you want to have on your site



  •   Shopify Team replied privately
  • Applei9 replied

    I will have over 3400 products so I think instead of having all the catagories I want customers to search keywords instead.  I want to make it easy for customers to buy as a wholesaler website.  I want to create a different experience by having search for what they want or what there're looking for in the search bar.


  •  231
    Shopify Team replied

    "I will have over 3400 products so I think instead of having all the catagories I want customers to search keywords instead.  I want to make it easy for customers to buy as a wholesaler website.  I want to create a different experience by having search for what they want or what there're looking for in the search bar."

    ----

    That's a great idea, so we're not going to create collections, so what items will our website need to have in the header?
    Home - Shop (all products) - Contact Us - Blog


  • Applei9 replied

    Yes!   It will say Shop All Wholeale Products.  I want the products to come up as 4 or 6 in a row on the shop all page.



    Thank you so much!

  • Applei9 replied

    Hi,


    I don't see where customers can create an account on the top bar also.

  •  231
    Shopify Team replied

    Yes, We need to activate it in the store settings, I already put them in the header

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  • Applei9 replied

    I appreciate this so much.  Shopify is a new platform for me being a wordpress developer.  I need to have the shop page come up with 4-6 products in a row instead of having them display on the left.  How can we change the layout for the shop all page??

  •  231
    Shopify Team replied

    Hi, you need to configure it in theme settings, i have selected it for you

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  • Applei9 replied

    One last thing.  How can we put all currency in the dropdown box for the  money exchnage?  I have it on another shopify store I am designing for a client

  •  231
    Shopify Team replied

    Hi. It depends on the countries you want to sell to in the store settings / market, I have turned on a fewcurency for you

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  • Applei9 replied

    Thank you so much.  Everything looks awesome.  I will continue to keep the support.  Also, so the theme only works for 1 shopify store?  Or you can use the other layouts on another one?  How does that work?

  •  231
    Shopify Team replied

    Applei9,
    Currently we do not check license by store, you can install it on any store you want, you can export your current theme and install it to another store, or if you want a different layout, tell me, I will install it. help you
    ---
    If possible, please change your rating on themeforest for us, and if you have any problem, please don't hesitate to send it to us.
    Thanks,
    AHT Team


  •   Applei9 replied privately
  •  231
    Shopify Team replied
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    Hi Applei9 ,

    Sorry for the long reply

    The problem is, you are not choosing any "Sales channels" for your product, please choose a "Sales channels" for your product

    Thanks,

    AHT Team

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  • Applei9 replied

    do you know where that option is at?

  •   Applei9 replied privately
  •   Applei9 replied privately
  •  231
    Shopify Team replied

    Hi Applei9,
    You need to go to each product, and select "Manage sales channels" for them

    Thanks,

    AHT Team

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  •  231
    Shopify Team replied

    You need to fix all your products


  • Applei9 replied

    How can this option be automtic like most wordpress and ecommerce themes???   I have never used this type of them and seems extremly differcult.  I have designed hundreds of websites and never had to do anything like this.  When I add a product, it goes right to the shop now page

  •  231
    Shopify Team replied

    You only need to do this once, and it is recommended to do it for the first product you create, when creating other products it will remember that option, but you have created all products without the option. Select this, so now you need to edit the created products, and the new products you create from this point will be displayed in the shop by default.


  •  231
    Shopify Team replied

    That is, now you need to manually edit the old products, and the new products you create will not need to tick that option anymore.


  •   Applei9 replied privately
  • Applei9 replied

    Also this them has dummy content that I do not know how to get rid of.  Most ecommerce thems do not have this in the product area.  I see it right now which will kill all my sells.  If this theme do not workout please let me refund it and uninstall.  I am getting very afriad of trying to use this.  Its costing me too much time and seems to not be working right.  DUMMY CONTENT SHOULD NOT BE stored in a single product area of the theme.  Again it would be alot of work to remove every single dummy contect 

    Hot Style Snowflake Smiley Pants Jacquard Seamless Yoga Pants Fitness – iWholesell.com

    Please review the dummy content.  This should not be here.  I can not do this per each product.

  • Applei9 replied

    THIS DUMMY CONTENT IS ON ALL PRODUCTS SINGLE PAGES.  HOW DO WE GET THIS REMOVED?

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled


  •  231
    Shopify Team replied

    We deleted them

    Thanks,
    AHT Team


  •  231
    Shopify Team replied

    Do you need my help fixing old products so they show up?


  • Applei9 replied

    Yes please 

  • Applei9 replied

    Can you please fix the mobile as well.  I do not know why everything dont show on mobile like home page.

  • Applei9 replied

    OK!

    I AM DONE!  This theme will not work for me.  It has alot of things thats not going well and how the checkout is and also the single product page is completely off.  PLEASE JUST REFUND ME.  I WILL OR CAN'T CONTINUE THIS THEME IT HAS TOO MANY THINGS WRONG WITH IT.  I CAN'T USE THIS THEME ANULONGER.  I WILL UNINSTALL IT NOW.  PLEASE REFUND ME

  •   Shopify Team replied privately