Comments matias started the conversationAugust 25, 2023 at 2:20amHello. I am having problems creating new pages with the Elementor Plugin. I tried with other themes and it works correctly.I would also like to know how I can place a video as a product cover and have it start automatically.I await your comments.Thanks!Attached files: Captura de pantalla 2023-08-24 a la(s) 23.19.50.png 595WordPress repliedAugust 25, 2023 at 9:01amCan you send me the admin account? I will check this for you. matias repliedAugust 25, 2023 at 12:38pmUser: LusionAdmin Pass: xG#$DMAP26p1*N2KRa&oT4GE 595WordPress repliedAugust 29, 2023 at 7:52amI can't log in with your account https://prnt.sc/MaAilWkH9D_2Please check it for me. matias repliedAugust 30, 2023 at 3:14amCould you try again?I need to solve the problem.Thank you 595WordPress repliedAugust 30, 2023 at 10:12amI checked your website, but I still create a new page with the elementor normally https://prnt.sc/StB6Owx1bU2kPlease check it again. matias repliedAugust 30, 2023 at 12:07pmit works because i restored a backup. I couldn't keep the web inactive any longer.matias repliedAugust 30, 2023 at 12:17pmNow throws errors in bannersAttached files: Captura de pantalla 2023-08-30 a la(s) 09.16.02.png 595WordPress repliedSeptember 5, 2023 at 3:00amI assigned this issue to our developer and will give you a solution asap. matias repliedSeptember 12, 2023 at 6:03pmHello again.Will there be news about this?Once again the topic was stuck on the front and I couldn't place videos as the product cover. 595WordPress repliedSeptember 13, 2023 at 9:34amThe cause of your error is due to the influence of Phee's Link Preview plugin. Please deactivate this plugin and test again. matias repliedSeptember 13, 2023 at 7:52pmIt still doesn't work.Additionally, I still haven't found a solution about placing an automatic video in the product.I spend too much time and I need to have a solution. I lost many days of salesmatias repliedSeptember 14, 2023 at 6:42pmHello again.Was it not possible to find a solution yet?Is it possible to request a refund?Since I acquired the theme everything has been errors. 595WordPress repliedSeptember 15, 2023 at 9:08amThis is the function of Woocommerce, you can read more here https://woocommerce.com/document/2-0/add-featured-videos-in-product-gallery/ matias repliedSeptember 15, 2023 at 11:23amThe woocommerce plugin is not working with the theme. I need to solve itmatias repliedSeptember 15, 2023 at 11:24amRight now the website is inactive. It was necessary to deactivate the lusion theme.The solution is to uninstall it completely or can you help me to make it work? 595WordPress repliedSeptember 20, 2023 at 9:45amWhat error are you getting now? Can you send me a picture of the error? Sign in to reply ...
Hello.
I am having problems creating new pages with the Elementor Plugin. I tried with other themes and it works correctly.
I would also like to know how I can place a video as a product cover and have it start automatically.
I await your comments.
Thanks!
Attached files: Captura de pantalla 2023-08-24 a la(s) 23.19.50.png
Can you send me the admin account? I will check this for you.
User: LusionAdmin
Pass: xG#$DMAP26p1*N2KRa&oT4GE
I can't log in with your account https://prnt.sc/MaAilWkH9D_2
Please check it for me.
Could you try again?
I need to solve the problem.
Thank you
I checked your website, but I still create a new page with the elementor normally https://prnt.sc/StB6Owx1bU2k
Please check it again.
it works because i restored a backup. I couldn't keep the web inactive any longer.
Now throws errors in banners
Attached files: Captura de pantalla 2023-08-30 a la(s) 09.16.02.png
I assigned this issue to our developer and will give you a solution asap.
Hello again.
Will there be news about this?
Once again the topic was stuck on the front and I couldn't place videos as the product cover.
The cause of your error is due to the influence of Phee's Link Preview plugin. Please deactivate this plugin and test again.
It still doesn't work.
Additionally, I still haven't found a solution about placing an automatic video in the product.
I spend too much time and I need to have a solution. I lost many days of sales
Hello again.
Was it not possible to find a solution yet?
Is it possible to request a refund?
Since I acquired the theme everything has been errors.
This is the function of Woocommerce, you can read more here https://woocommerce.com/document/2-0/add-featured-videos-in-product-gallery/
The woocommerce plugin is not working with the theme. I need to solve it
Right now the website is inactive. It was necessary to deactivate the lusion theme.
The solution is to uninstall it completely or can you help me to make it work?
What error are you getting now? Can you send me a picture of the error?