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  Public Ticket #3509103
Search Function does not for woocommerce
Closed

Comments

  • burhan started the conversation

    We are unable to Go to product via woocommerce search bar in header 
    Please share the solution on urgent basis 

  •  601
    WordPress replied

    Can you send me a photo of that search bar? I don't see any search bar in the header.

    9373521762.png


  • burhan replied

    Hii we have disabled the Header and Now I am enabling it for you

    Please note that we are also facing error of wp-comments-post.php error

    Whenever we are posting review it shows error and take it critical error on website 
    Please look into it

  •  601
    WordPress replied

    Our developers are checking on it, please give us a little time, we'll come back soon. Thank you for your patience.


  • burhan replied

    Hii
    Still waiting for your update

  • burhan replied

    Hello
    Please update as we are waiting for your resolve

  •  601
    WordPress replied

    We fixed it. Please check it again.


  • burhan replied

    can you check again as it still showing error msg when adding review
    Please check time (IST) it is still showing error

    Attached files:  Capture.JPG

  •  601
    WordPress replied

    Can you send me your FTP account? I need it to check the source code


  •   burhan replied privately
  • burhan replied

    Please provide solutions today and close it 

  • burhan replied

    Hello
    Its been soo long still waiting for closure of issue

  •  601
    WordPress replied

    Sorry for the late reply, I didn't receive notifications. I want to edit the source code, with the website admin account, we can't check the code. Please send me the FTP account, you can see how to create an FTP account here https://docs.cpanel.net/cpanel/files/ftp-accounts/


  •   burhan replied privately
  •  601
    WordPress replied

    The cause of the problem is due to an error in the Textlocal SMS Notifications plugin. Currently, I have deactivated this plugin and the review function is working normally.

    Please check it again.