Okay
  Public Ticket #3569765
The filter is not working on collection pages.
Closed

Comments

  • siddheshnishar45 started the conversation

    I have added the amely theme but the filters are not working on the collection page. Only sort by option in showing. Please check what is the issue.

    Attached files:  issue.png

  • siddheshnishar45 replied

    Hello, I requested to check an issue a few days ago that the filters on the themes are not working. They are working correctly on the demo but not on our site. I have also checked with a fresh theme but it is still the same issue. Please check and get back to me as soon as possible.

  •  231
    Shopify Team replied

    Hello siddheshnishar45 ,
    Could you please let us visit your store, to examine the problem more closely? We sent you an invitation to visit the store, which store are you using? https://trapin.co/ is this store?

    Thanks,
    AHT TEAM


  • siddheshnishar45 replied

    can you send invitation again?

  •  231
    Shopify Team replied
    5976754304.png

    hi, siddheshnishar45 
    Can you send me the Collaborator request code

    Thanks