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  Public Ticket #3610583
Blank Screen after updating to WooCommerce 8.7.0
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  • Sungaree started the conversation

    Hi,

    From the WordPress Back end and after updating to WooCommerce 8.7.0. We have had the Wordpress Blank screen. We have restored from a local copy of Wocommerce to v.8.6.0. and it still has a blank screen, nothing works.

    We have activated WordPress debug mode and PHP error reporting mode.

    Is there any incompatibility of the Theme with this version of WooCommerce? When is there a plan to release an update to the Riven Theme?

    Kind regards

  • Sungaree replied

    I can't access the Back End area either:

    https://sungaree.es/admin-sunga/
    with the same result blank screen :(

  • Sungaree replied

    My WP & Server Configuration is:

    • Wordpress v.6.4.3
    • PHP v.8..1.30
    • Maria DB v.10.5.24
    • PHP Memory Limit 384M
    • PHP Max Input Vars 3072

    The Log Register error:

    My Local IPĀ  - 7894#0: *4183 peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream

  • Sungaree replied

    Hi,

    Our Data Center technical support has recovered a backup copy from yesterday before the update and we have been able to operate the online store again :)

    Kind regards

  •  595
    WordPress replied

    Hi,

    So do you need any more help from us?

    Thanks.