Comments Ronald started the conversation1 week ago on April 23, 2024 at 7:50pmI have the latest version of their helpmate theme, which when I activate it gives me errors in all the js and keeps loading and never finishes opening the pageAttached files: Captura.PNG 599WordPress replied1 week ago on April 24, 2024 at 3:35amHi,Please provide access information so we can check for you.Thanks. Ronald replied privately 599WordPress replied1 week ago on April 25, 2024 at 4:55amHi,I will assign it to the developer to test.Thanks. Ronald replied1 week ago on April 25, 2024 at 7:59pmOk, I see that they have made some modifications and it works, but this specific url https://relesafrio.com/quienes-somos/ does not work 599WordPress replied1 week ago on April 26, 2024 at 4:24amHi, I will assign it to the developer to test. Thanks. 599WordPress replied1 week ago on April 26, 2024 at 4:51amHi,Please provide your FTP access information so we can check for you.Thanks. Ronald replied privately 599WordPress replied1 week ago on April 27, 2024 at 1:53pmHi, I will assign it to the developer to test. Thanks. Ronald replied5 days ago on Monday at 3:18pmThe problem was a plugin, I already found the solution, anyway thank you very much for solving the above. 599WordPress replied4 days ago on Tuesday at 2:41amHi,So happy to hear that your problem was resolved. I hope you love our theme. Because your issue is no more. I will close this topic now.Thanks. Sign in to reply ...
I have the latest version of their helpmate theme, which when I activate it gives me errors in all the js and keeps loading and never finishes opening the page
Attached files: Captura.PNG
Hi,
Please provide access information so we can check for you.
Thanks.
Hi,
I will assign it to the developer to test.
Thanks.
Ok, I see that they have made some modifications and it works, but this specific url https://relesafrio.com/quienes-somos/ does not work
Hi,
I will assign it to the developer to test.
Thanks.
Hi,
Please provide your FTP access information so we can check for you.
Thanks.
Hi,
I will assign it to the developer to test.
Thanks.
The problem was a plugin, I already found the solution, anyway thank you very much for solving the above.
Hi,
So happy to hear that your problem was resolved. I hope you love our theme.
Because your issue is no more. I will close this topic now.
Thanks.