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How to add rating feature into your product detail page? Please refer this article to do sohttps://docs.magento.com/user-guide/stores/attributes-rating.html

How to move Magento from one server to another If you need to move the Magento eCommerce shop from one host server domain to new host server domain or from one directory location to another directory location, you can refer this article to know how to do it. Because ...

Change content on frontend by editing directly in file I want to change a few contents but not working in front end Answer: if you want to know what template file you need to edit, let use this feature https://docs.magento.com/user-guide/system/template-path-hints.html

How to set up Landing cate page? How does it work? I'm giving you an example to have a better understanding 1. You need choose a category and set it Is Landing2. Create sub categories and upload category thumbnail image of subcategoryand set thumbnail3. Result: When you ...

How to change the theme color on your site Please refer our document to change your theme color http://themes.magesolution.com/unero/docs/m2/index.html#st-color-default Also you can use custom style https://www.magesolution.com/themes/claue/docs/m2/index.html#custo ...

How to use custom style fucntion? Thank you for your interest in our themes. Now, if you want to some small styles that configuration can't meet your request, you can use custom style function. First, please read this document: https://www.mage ...

Creating page content by using CMS page in admin and F-builder at the same time You can use cms page to edit the homepage, no problem but you can't use cms page and builder to edit together- When you edit by builder, then you need to click "Confirm" on the left corner to save edited things to cms page, t ...

How to use external image path for home page banners and sliders. You can insert images which are from the internet by HTML code, please try referring our document here:  https://www.magesolution.com/themes/claue/docs/m2/index.html#create-block-text-image If it's useless, so you ne ...

Edit footer Via F-builder you are just able to choose footer versionIf you want to edit it in details, you need to do it yourself in admin -> content -> blockPlease very be careful because if there is anything happens, we cannot su ...

Custom style is not applied? Please note: You need to make sure that you chose the proper storeview (Eg: Default storeview). Then you need to clear cache and check it again in your private browser modePlease check: Whether pub/media/mgs/css/custom_config ...

Effect on product details page Issue: I would like to disable zoom effect. Is it possible? Answer: In our theme, we use 2 effects for gallery: zoom  popup You can choose one to use. To be more specific, you simply cannot disable both of the ...

Your configuration isn't applied onto front-end? Please check your server in advance, perhaps it's because of server cache or something Then please check again whether the configuration is applied for a specific store view?

Megameu spreads out and looks weird The website header is currently appear not centred. Please see screenshot attached for example I will explain a little bit, because you've added to many categories into your megamenu, now, you menu looks a little awkward ...

In grouped product, there is no minus and plus icon I have a issue with grouped product Page, in qty there is text box only , i Need + and - Incremental button same like in configurable product page.Answer: We understand what you mean but the theme doesn't have this feat ...

How to Create New Admin User in Magento 2 If your admin site is not working, you can create new admin via command lineYou can refer this article to get more ( via admin panel and command line): https://magefan.com/blog/create-new-admin-user-in-magento-2

The 'Tooltip' text is crashing into the text boxes of check out page There is an styling issue with the checkout. The 'Tooltip' text is crashing into the text boxes. Can this be removed?It's our how Claue designed, it's not a bugIf you want to achieve "remove tooltip", I recommend you to use c ...

Customize "about us" and "contact us" pages Normally, we just need "/contact", we will have a contact default page, as you can see: https://molla.arrowtheme.com/us/contactwe just need "/about-us", we will have the "about us" default page, as you can see: https:// ...

"Best seller" on demo I want to have a best-seller or top-trending section: Answer: We dont have that function, but you can create a new product atrribute then name it “best-seller” or “top trending” Please refer our documentation: http: ...

You cannot deselect text-swatches We have disabled the 'shopping by' function in our MGS Theme configuration, however we are now having issues with text swatches in the layered navigation. Once a swatch has been selected, it then cannot be unselected. This is ...

How does your purchase code work? You should register the purchase code for your main domain firstly, then you can use as many sub-domain as you want. Please refer this article https://arrowhitech.ticksy.com/article/15429/edit/ Please note: Main domain shou ...

Discount Program We offer a discount for returning customers .Therefore, pick one of the offers listed below and follow the instructions to get the discount applied. Please refer this link: https://arrowtheme.com/discount-program/

Menu logo is not link to Home page. How can configure for it? Please go MGS -> Megamenu -> configuration and set this 

How to improve the site's speed Indeed, we do provide optimization service, but it's never an easy task. Actually, to make things to be easier, these are already two extensions that we can recommend you use to improve the site performance. https://page ...

Cannot add new font-awesome icon onto footer/header or front-end Question: I have changed one of the social icons in the footer to Snapchat. It seems to be there but the grey colouring has disappeared. We need it to display in the same colour as the other icons?Answer:  Our theme ...

Website loads slowly? The speed of a site depends on so many factors ( your server, the size of the image you use, minify js, css, merge css, js,..... ), now, it take a lot of time to waiting for the response from your server. So please check ...

"How to uninstall theme" details explaination We have recorded that there have been some clients who were not experts at magento struggled when trying to uninstall theme following this article https://arrowhitech.ticksy.com/article/15889/Normally we are not allowed ...

Special request? Now, we know that perhaps you're facing some obstacles while using our themes, such as your site is too slow after installation or you have some ideals in your design that our configuration can't meet your request. Please und ...

The Builder doesn't apply the changes to the frontend! If you get this situation: - Please make sure you didn't edit directly the CMS Page in admin while using the frontend builder - Please make sure you clicked "Confirm" button to save after changing any on the frontend b ...

Heading lines for each section on homepage The headings on your pre-built blocks have black lines on either side of them. We are trying to achieve the same effect on the heading "we sell" that we have created manually.Answer: To achieve the same effect, you ne ...

Product shows "only 0 left" Question:In our product page when we click the size options it shows "Only 0 Left" but we have stock for that particular sizes.Answer:we have researched and found that this is a problem of magento 2.4.2 https://magento.s ...

Why everything's empty on my homepage after I apply my backup package? You said that you'd applied again backup package several times Note: After restore everything from backup, you have 2 options to build content on homepage again - Build by F-builder manually again - Import xml file (  ...

How can i create different layout for seperated category pages? Answer: GO To admin -> Manage Category and select particular category that you want different design: Tab "Design". In this tab, you can set 'Layout' to be 1 column, 2 or 3 column depending on your preferenceTab "MGS Them ...

Compile errors while installing I've bought and installed the Magento theme, but unfortunately I'm facing issues during static-content compilation.Answer: Usually, Your problem occurs in 2 case: 1, You hadnt applied the compatible patch to your magento ve ...

Change some default text of theme You want to change some default text that cannot be changed by F-builder or admin -> content -> blocks I have a suggestion for you to use template path hint extension to find exactly the place to edit thathttps://docs. ...

Extended support but I cannot reply to tickets Sorry for the inconvenience but it's an annoying point of ticksy platform. Indeed you extended support and now you are able to create a new ticket but for the old ones, they still record you as "support expired". So please cr ...

How to Configure Color Swatches If you want  let this color selection show here under listed in magento 2: Please refer this document: https://www.mageplaza.com/kb/how-to-configure-swatches-in-magento-2.html It will help you resolve this issu ...

Error: "No alive nodes found in your cluster. " First, please make sure you enabled elasticsmile modules by reading this file "readme.txt" https://drive.google.com/file/d/1FQDL6_ui40-DpWIr5_6sDwK10W912pQy/view?usp=sharing Then, please refer this link to resolve this issu ...

How to disable some certain blocks on mobile/tablet view? We are suggesting you 2 solution1 - When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this class: hidden-xs hidden-sm2- You c ...

How to uninstall the theme 1) Remove the theme files 2) Edit "theme" table and remove the theme 3) Remove the tables that rendered when you install the theme https://prnt.sc/xy92x5 4) Edit "eav_attribute" table then find the records ...