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How to setup the share this To setting the share this on your site, please make the following steps: 1) Go to admin MGS -> General Setting, expand "Share This" tab, here you can enable/disable the share this, specify what page the share this will displ ...

We are sorry, an error has occured while generating this content If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> BlockInfact, of course you can do that way but we never recommend it Please refer these articles https://arrowhite ...

The error about image not change on mouse over on catalog If you change swatch image, but on catalog the image not change on mouse overIn this case, you should set like this product, It will help you resolve your troubles.And please select store view you are using then make sure y ...

How to disable block? So how can we disable certain blocks from displaying in the mobile view? Answer:When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this ...

How can i create different layout for seperated category pages? Answer: GO To admin -> Manage Category and select particular category that you want different design: Tab "Design". In this tab, you can set 'Layout' to be 1 column, 2 or 3 column depending on your preferenceTab "MGS Theme S ...

How to edit the " Size Guide" in product detail page. Step 1: Please got to this block: Step 2: Edit text, then please save it: Step 3: Please clear cache and it's done.

Megameu spreads out and looks weird The website header is currently appear not centred. Please see screenshot attached for example I will explain a little bit, because you've added to many categories into your megamenu, now, you menu looks a little awkward, al ...

How to recover the default menu ID = 1? You can't create a new menu? Maybe it's because you deleted the default one whose ID is 1Step 1: go to your database -> Choose table mgs_megamenu_parent Step 2: change parent_id of your menu which you want to display to 1 � ...

Effect on product details page Issue: I would like to disable zoom effect. Is it possible? Answer: In our theme, we use 2 effects for gallery: zoom popup You can choose one to use. To be more specific, you simply cannot disable both of them, for e ...

How to set up Landing cate page? How does it work? I'm giving you an example to have a better understanding 1. You need choose a category and set it Is Landing2. Create sub categories and upload category thumbnail image of subcategoryand set thumbnail3. Result: When you go t ...

How to create a configurable product Please refer this link to create a configurable product as your expectation: https://docs.magento.com/user-guide/catalog/product-create-configurable.html

How to disable some certain blocks on mobile/tablet view? We are suggesting you 2 solution1 - When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this class: hidden-xs hidden-sm2- You can use c ...

The 'Tooltip' text is crashing into the text boxes of check out page There is an styling issue with the checkout. The 'Tooltip' text is crashing into the text boxes. Can this be removed?It's our how Claue designed, it's not a bugIf you want to achieve "remove tooltip", I recommend you to use c ...

How to add contact block to custom page? Actually contact-us form is not a cms block or cms page, it's just magento'd module. You can find it by youdomain/contact-usIf you want to add contact us-form to your custom page, you can refer this article to do so https:// ...

Product shows "only 0 left" Question:In our product page when we click the size options it shows "Only 0 Left" but we have stock for that particular sizes.Answer:we have researched and found that this is a problem of magento 2.4.2 https://magento.stack ...

How to create Megamenu with categories, image and static content Please refer this video:

Heading lines for each section on homepage The headings on your pre-built blocks have black lines on either side of them. We are trying to achieve the same effect on the heading "we sell" that we have created manually.Answer: To achieve the same effect, you need u ...

"How to uninstall theme" details explaination We have recorded that there have been some clients who were not experts at magento struggled when trying to uninstall theme following this article https://arrowhitech.ticksy.com/article/15889/Normally we are not allowed to h ...

How to improve the site's speed Indeed, we do provide optimization service, but it's never an easy task. Actually, to make things to be easier, these are already two extensions that we can recommend you use to improve the site performance. https://pagespee ...

How to add google font and custom font Please refer the following video:

How to Configure Color Swatches If you want let this color selection show here under listed in magento 2: Please refer this document: https://www.mageplaza.com/kb/how-to-configure-swatches-in-magento-2.html It will help you resolve this issue as you ...

How to use Front-end builder with multiple store view ( website ) Now you complete a homepage on store view A, when you edit then click "Confirm" on the homepage, the content of the homepage will be saved to cms page, you can find it in the admin 1) Case 1: you have another store view B ...

How to change the logo To change the logo, please follow 3 steps: Step 1: Uploading Your LogoStep 2: Upload frontend logo in Magento 2Step 3: Check the resultPlease refer this file for the details: https://www.mageplaza.com/kb/how-upload-logo-mag ...

You cannot deselect text-swatches We have disabled the 'shopping by' function in our MGS Theme configuration, however we are now having issues with text swatches in the layered navigation. Once a swatch has been selected, it then cannot be unselected. This is ...

Compile errors while installing I've bought and installed the Magento theme, but unfortunately I'm facing issues during static-content compilation.Answer: Usually, Your problem occurs in 2 case: 1, You hadnt applied the compatible patch to your magento ve ...

I try facebook and google login but not run I understand what you mean but sorry for now the social login doesn't work on the Unero theme anymore, Facebook and Google as well have changed their API and the theme has not updated to work with them.

How to Create New Admin User in Magento 2 If your admin site is not working, you can create new admin via command lineYou can refer this article to get more ( via admin panel and command line): https://magefan.com/blog/create-new-admin-user-in-magento-2

Change some default text of theme You want to change some default text that cannot be changed by F-builder or admin -> content -> blocks I have a suggestion for you to use template path hint extension to find exactly the place to edit thathttps://docs.magent ...

In grouped product, there is no minus and plus icon I have a issue with grouped product Page, in qty there is text box only , i Need + and - Incremental button same like in configurable product page.Answer: We understand what you mean but the theme doesn't have this feature ...

How to create a custom css file If you want to add more css code, the best way is you should create an other custom file and add your css code to it, I will guide 1) Create a file mycustom.css in appdesignfrontendMgsclauewebcss folder 2) Declare it in app ...

The red line appear / disappear on product page As you can see in this example: It's caused by the size 8.5 is out of stock in width, so the red line appeared to distinguish products out of stock and in stock But If you want to remove it, you can go to this link: htt ...

How to deploy 1) Before deploying, please remove the content of var/, generated/ and pub/static/frontend/Mgs/ folder2) Connect to your server by SSH account, navigate to magento root then run:php bin/magento setup:static-content:deploy -f

How to setup multiple currency If you want to show multiple currency ( $$$, €,...), you can refer this document: https://magento.stackexchange.com/questions/101020/magento-2-how-to-set-multiple-currencies-in-one-storefrontIt will help you set up the c ...

How to use custom style fucntion? Thank you for your interest in our themes. Now, if you want to some small styles that configuration can't meet your request, you can use custom style function. First, please read this document: https://www.magesolution.com ...

How to setup Map in Contact Page 1) Get google API key, login to google then go this link: https://console.cloud.google.com/apis/credentials then create a project if it was not created yet! 2) Then create a new api key, take a look: 3) Then clicking on ...

Social sharing post function doesnt works I have a problem on the blog, when I go to share on Facebook it does not publish the image on the social network Answer: We understand what you mean but this is not theme bug, it depends on Share feature, this is a feature ...

Custom style is not applied? Please note: You need to make sure that you chose the proper storeview (Eg: Default storeview). Then you need to clear cache and check it again in your private browser modePlease check: Whether pub/media/mgs/css/custom_config ...

There was no Home CMS page configured or found. After clicking "Install Theme" and "Import" the homepage in the admin, you see this notification on the homepage, please go to admin Store -> Configuration -> Web [ General ] then expand "Default Homepage" section and assign ...

Can I Disable Elasticsuite? Yes you can disable ElasticSuite but after disabling this one, the filter will be unable to filter with multiple selection!

Blank page when accessing to AM Revolution slider or some extensions in the admin panel ( Magento1 ) This issue occur when you have not applied the patches, please follow the below instruction - If you use magento 1.9.1.x, so please apply the content of patch1.9.1.x to magento root on your server - If you use magento 1.9.2 ...

Discount Program We offer a discount for returning customers .Therefore, pick one of the offers listed below and follow the instructions to get the discount applied. Please refer this link: https://arrowtheme.com/discount-program/

Cannot add new font-awesome icon onto footer/header or front-end Question: I have changed one of the social icons in the footer to Snapchat. It seems to be there but the grey colouring has disappeared. We need it to display in the same colour as the other icons?Answer: Our theme old the ...

"Best seller" on demo I want to have a best-seller or top-trending section: Answer: We dont have that function, but you can create a new product atrribute then name it “best-seller” or “top trending” Please refer our documentation: http: ...

Creating page content by using CMS page in admin and F-builder at the same time You can use cms page to edit the homepage, no problem but you can't use cms page and builder to edit together- When you edit by builder, then you need to click "Confirm" on the left corner to save edited things to cms page, t ...

Special request? Now, we know that perhaps you're facing some obstacles while using our themes, such as your site is too slow after installation or you have some ideals in your design that our configuration can't meet your request. Please und ...

How to move Magento from one server to another If you need to move the Magento eCommerce shop from one host server domain to new host server domain or from one directory location to another directory location, you can refer this article to know how to do it. Because norm ...

Menu is not showing on the frontend Notice Important: Don't delete Menu with ID is 1, it is this menu: 1) Please make sure you created the menu item in admin, please go to admin MGS -> Manage Megamenu Item and Menu is "Main Menu" 2) If you created the men ...

How to change Product Page image sizes to match customer's product image Issue: All our images for products are showing as squares and we need them to not have the white border on the left and the right.Solution: This is the place where you can set the image size: However, we see that you ar ...

How to create your own new header Please follow the following steps:Step1: Layout of full header has 3 main blocks: top-header-content, middle-header-content, bottom-header-content. But you can also use 1 or 2 blocks for new your header This is layout of ...

The Builder doesn't apply the changes to the frontend! If you get this situation: - Please make sure you didn't edit directly the CMS Page in admin while using the frontend builder - Please make sure you clicked "Confirm" button to save after changing any on the frontend by th ...

How to enable the GDPR Cookie You run command to enable the GDPR extension but it doesn't still show on your site? Don't worry because you have to enable Cookie Restriction Mode of Magento2, please go to STORES -> Configuration -> Web [ General ] -> Def ...

Website loads slowly? The speed of a site depends on so many factors ( your server, the size of the image you use, minify js, css, merge css, js,..... ), now, it take a lot of time to waiting for the response from your server. So please check and ...

How to create the landing page If you want any category to be landing, please do as follow: - Parent category display mode must be product only or product and static block. You could see it in Display Settings tab in category edit page. - Parent category ...

How to disable some specified block on mobile (make it disappeared)? When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this class: hidden-xs

How to use external image path for home page banners and sliders. You can insert images which are from the internet by HTML code, please try referring our document here: https://www.magesolution.com/themes/claue/docs/m2/index.html#create-block-text-image If it's useless, so you need t ...

Video link not run If video link not run:https://drive.google.com/file/d/1RD1nzDNCOYPKWakj0XtmTEPr6lSBboUG/viewSolution: Please note that this is not a problem of the theme because we do not customize anything related to uploading images, vide ...

Spinner in the Detail Page Unero2 To fix this problem, please go to MGS -> Theme Settings -> Custom Style ( maybe you will must select store view you are using) then add this code to Custom Style.product-info-main-content .product.media:after { content: ...

How does your purchase code work? You should register the purchase code for your main domain firstly, then you can use as many sub-domain as you want. Please refer this article https://arrowhitech.ticksy.com/article/15429/edit/ Please note: Main domain shou ...

Menu logo is not link to Home page. How can configure for it? Please go MGS -> Megamenu -> configuration and set this

Error: "No alive nodes found in your cluster. " First, please make sure you enabled elasticsmile modules by reading this file "readme.txt" https://drive.google.com/file/d/1FQDL6_ui40-DpWIr5_6sDwK10W912pQy/view?usp=sharing Then, please refer this link to resolve this issu ...

Jquery warnings Jquery warnings: These warnings might make you think they slow down your site speed, but it's not actually the truth Those warnings are light warnings and I regret about this little annoying point, but it isn't a theme ...

How to upgrade theme To upgrade theme, please follow step by step below: Step1) Go to MGS -> Theme Settings then look on the left menu to specify theme version you are using If you don't see the version as above, please find theme package ...

Extended support but I cannot reply to tickets Sorry for the inconvenience but it's an annoying point of ticksy platform. Indeed you extended support and now you are able to create a new ticket but for the old ones, they still record you as "support expired". So please cr ...

Change content on frontend by editing directly in file I want to change a few contents but not working in front end Answer: if you want to know what template file you need to edit, let use this feature https://docs.magento.com/user-guide/system/template-path-hints.html

Your configuration isn't applied onto front-end? Please check your server in advance, perhaps it's because of server cache or something Then please check again whether the configuration is applied for a specific store view?

How to specify your current using homepage First, You go store -> configuration -> set store view being usedSecond, choose web -> search default page Third, check store view hompage's locationFourth, go content -> page and find it

Customize "about us" and "contact us" pages Normally, we just need "/contact", we will have a contact default page, as you can see: https://molla.arrowtheme.com/us/contactwe just need "/about-us", we will have the "about us" default page, as you can see: https://moll ...

How to enable the frontend builder Please note: after creating a frontend builder account but it doesn't work, please disable "Page Cache" in System -> Cache Management : https://prnt.sc/sf5k6a

Edit footer Via F-builder you are just able to choose footer versionIf you want to edit it in details, you need to do it yourself in admin -> content -> blockPlease very be careful because if there is anything happens, we cannot support ...

You want to remove a section in footer? I want to explain a little: You disabled, for example, the Instagram footer section however these sections is divided based on grid of boostrap. So if you want to remove white space, you need add custom css. I will give y ...

How to add rating feature into your product detail page? Please refer this article to do sohttps://docs.magento.com/user-guide/stores/attributes-rating.html

Sale - Emails not sending Please refer this article to setup sale emails: https://magehit.com/blog/how-to-configure-sales-emails-in-magento-2/ Also sending email depends your server's configuration, it doesn't related to the theme, so please check ...

How to change the theme color on your site Please refer our document to change your theme color http://themes.magesolution.com/unero/docs/m2/index.html#st-color-default Also you can use custom style https://www.magesolution.com/themes/claue/docs/m2/index.html#custo ...